Job description
We're currently recruiting a dedicated Contract Director to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 40 hours per week.
As a Contract Director, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
More about the role:Could you bring your spark to Healthcare? Here's what you need to know before applying:
Your key responsibilities will include:
- Lead and drive the strategy of growth and retention within the contract through leading the development of a long term account plan, including a rolling lifecycle review process
- Development of strategic client relationships within the contract
- Achieve targeted growth within parameters of strategy
- Lifecycle plans in place
- Financial bid sign off
- PBIT / turnover / working capital / debt targets achieved
- All units operate to agreed margins
- Implement senior client review process to identify additional sales/service opportunities
- Communicate strategy to the team and ensure that improvements are implemented to maximise performance and customer satisfaction
- Develop and maintain relationships with internal and external stakeholders
- Provide operational insight alongside strategic marketing plans to grow sales/services and deliver customer satisfaction
- Ensure that all legislative and One Compass operational policies are implemented to provide a safe environment for all
- Align to all central functions to enhance existing service offers, drive service initiatives
- Review, implement and action client and customer survey
In Medirest Signature, we pride ourselves on ensuring that patients receive the same high standards as a quality hotel: a 5-star, safe and efficient Medirest experience, with exceptional attention to detail and premium service. Medirest Signature tailor-makes these experience for our clients.
Our world-class chefs design menus with even more choice and greater quality, choosing from a range of nutritional food and drink options as well as international cuisines. Our specially trained teams deliver a service experience that matches the food.
Ultimately, we always put the wellbeing of our patients, their family, and visitors at the heart of what we do.
Part of our Medirest Signature collection, this role is responsible for the Circle Health Group contract, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. The catering contract includes 46 hospitals across England and Scotland.
Who you are:Our ideal Contract Director will:
- Senior management experience in Catering Management in a multi-site contract
- Senior management experience leading and inspiring operational teams to deliver results
- Led the implementation of change programmes to deliver operational benefits
- Experience of working within brand guidelines to deliver results
- Experience in highly commercial and price sensitive markets
- Excellent communication and presentation skills
- The ability to create budgets in line with the business plans and objectives
- Understanding of multi-site P&L’s
- Fully conversant with current Health and Safety and food safety regulation.
- Experience on application of risk management, analysis and reduction
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- To help with the cost of living crisis throughout this winter, Compass will be providing a free meal or equivalent Subsidy while working
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Regular emails filled with the best discounts and savings available
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Job Reference: com/2305/87756001/52570261/MEDWJ
Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.