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Job description

ABOUT LEAP
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LEAP Legal Software *is a multinational Legal Tech company that develops integrated productivity solutions for the legal profession including practice management, case management, document management, accounting, and legal publishing, as well as client and lawyer collaboration tools.
LEAP has more than 600 employees in offices throughout Canada, the United States, Australia, the United Kingdom, Ireland and New Zealand. LEAP supports the software needs of more than 25,000 law firms and has more than 10,000 firms using its flagship cloud product, LEAP.
LEAP will provide you with the best training, equipment, mentoring and support that we are capable of to optimise the chances of you being successful. But being successful in this role depends on you.
We employ people who can get things done and will appreciate being part of an accountable, high-performance culture.
THE ROLE
We are seeking a Content Specialist to join our successful team. LEAP combines world-leading technology with the provision of quality content, which enables our clients to produce legal documentation both quickly and accurately.
A Content Specialist will help differentiate our company from all others. In this role, you will be working with Content Database Designers and Developers to continually improve matter types, tables, layouts, and forms for LEAP clients across multiple areas of law. You will build and utilise your strong experience using LEAP, your knowledge of the legal industry and processes to ensure our Content meet the needs of the LEAP clients.
This is the perfect position for someone with a legal background who is looking to take their career in a new direction and work with the latest technology. We are looking for someone is driven to provide the best possible result for clients, who is technically minded, with a strong eye for detail.
Working Pattern & Location

08:30 – 1700 Monday to Friday, Cardiff Office
3 days office based and 2 days home based
Requirements
WHAT YOU WILL BE DOINGResearch forms, legislation, and legal processes relevant to LEAP matter types, tables, dates and forms.

• Ensure the compliance of forms, automation, and database changes with legal processes.
• Ensure the consistency and quality of Content released with Global Content Standards.
• Build strong relationships with clients and internal teams to improve LEAP Matter types and legal forms.
• Evaluate cases and change requests received from clients.
• Provide ongoing training Operation teams, ensuring teams are always up to date with new Content releases.
• Build knowledge and understanding of the Content tools, applications and document automation technology used by technical team members and use to shape own work.
• Work closely with Content Database Designers and Content Developer to continually improve matter types, tables, and layouts for LEAP clients across areas of law and help shape the user requirements for complex forms or tables.
• Work closely with the Form’s team to continually improve the automation and functionality of legal forms.

WHAT WE NEED FROM YOUEssential:

• 2+ years’ experience working in a law firm (paralegal, legal assistant, lawyer etc.), preferably across multiple practice areas,

• High level of attention to detail, and adherence to established standards Legal research experience.
• Strong analytical and problem-solving skills
• Drive to provide the best possible result for clients.
• Experience balancing competing priorities and shifting deadlines.
• Ability to work well independently and within a collaborative team environment.
• A strong understanding of Microsoft software (most importantly Word and Excel).
• A willingness to learn new technology and skill and in variety of ways: documentation, videos, peer learning or in person sessions, through experience and giving things a go.

Desirable:

• Previous experience with case management systems.
• Experience preparing court and/or government forms.

WHAT YOU NEED TO BE GOOD AT

• Communication – clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations and formats.
• Innovation – generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
• Work standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
• Independence – taking prompt action to accomplish objectives; can use information available to get started and build an idea; being proactive

• Professional knowledge and skills – having achieved a satisfactory level of professional skill or knowledge in position-related areas, keeping up with current developments and trends in areas of expertise

Benefits
WHAT YOU WILL GET IN RETURN
On top of a competitive salary and bonus scheme, we also offer an excellent benefits package:

• A fantastic culture.
• LEAP pay 8% of your salary into your pension.
• Private Health Insurance, including Optical and Dental.
• £50 a month gym contribution.
• Life Insurance cover.
• Employee Assistance Program.
• Professional Development Fund - £500 yearly learning allowance to grow & upscale your career.
• Parental leave.
• PerkBox Membership, with 25 flexi-points per month.
• Cycle to work scheme.

• Large, modern offices conveniently located next to Twickenham station.
• 25 days holiday (plus 8 bank holidays).
• Work Anniversary Rewards.
• Paid time off to give blood.
• Volunteer Day – We offer 1 day per year for a charity of your choice.

OTHER GREAT PERKS

• Hybrid working model and fully remote working options available.
• Latest equipment for you to be successful when home working.
• Free healthy breakfast, light lunch, and snacks.
• A dog friendly office.
• Regular socials. We love a good party!

Don’t just take our word for it that LEAP is a great place to work, check out what our amazing LEAPsters have to say; Visit Life at LEAP & LEAP on Glassdoor.com
At LEAP, we care about what we do and the people we work with.
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We continually improve to be the best._*
We NEVER EVER GIVE UP!
At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify
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PLEASE NOTE:*_ If you are viewing this advert via an external job board, only applications submitted via our careers page will be considered. https://www.leap.co.uk/opportunities/ If you have not heard from us within 2 weeks of your application, you have not been successful on this occasion. Thank you for your interest in LEAP.

Job Type: Full-time

Salary: £30,000.00-£38,000.00 per year