Job description
E-Commerce – Roles and Responsibilities
- Manage Online Platform (Order Management, Shipping Arrangement, Product Monitoring)
- Update and manage product listings and set up new product listings
- Provide regular reporting on all sales and account costs
- Pick and Pack orders
- Monitor inventory integrity across Ecommerce platforms
- Ensure that shipments & returns are processed accurately and in a timely manner
- Assist Customers (dealing with emails, customer phone calls, etc.)
- Maintain a safe and clean work environment.
- Excellent Data Entry Skills
- Understand and follow company rules and regulations.
- Perform all other duties as assigned and required.
Digital Content – Roles and Responsibilities
- Develop social media content (stories, static posts, reels, etc) that aligns with the company brand, values, and ethos to increase visibility, reach and sales
- Make recommendations and strategize ways to increase agency digital presence through organic search, social media, and content development.
- Develop basic communication materials for partners such as product profiles and merchandising materials
- Create & maintain content calendars, including Facebook & Instagram posts, Instagram stories, YouTube videos and more.
- Build and run regular social promotions and campaigns and track their success
- Create consistent, engaging, and unique content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns
- Assist in the tracing and evaluation of strategies and tactics, and make recommendations on how to improve on systems and process
- Engage and interact with social media followers through answering questions, asking questions on posts, etc.
- Ensure a consistent stream of Instagram stories and photos
- Provide administrative support to all members of the team
- Perform other duties as required.
Skills and Qualifications:
- A keen eye for digital design, social media curation, and branding
- Experience with email newsletters/marketing
- Proficiency with the main social media platforms and Shopify
- Excellent communication, writing, and editing skills with an exceptional attention to detail
- Experience with SEO and Google Analytics
- Organized and self-motivated individual
- Ability to meet deadlines in a timely manner
- Ability to multitask, prioritize, and manage multiple projects at the same time
- Ability to collaborate and work with team members
- Ability to design & deploy social media content
- High computer literacy
- Familiar with e-commerce platforms
- Bilingual (French) an asset
Job Type: Full-time
Salary: $18.00-$22.00 per hour
Benefits:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
Work Location: In person