content manager Aberdeen, Scotland
Job description
Connect to your Industry
The NSE Cyber Culture team are passionate about the human element of confidentiality, privacy and security risk. Our role is to build a strong, security aware culture, equipping our people with the necessary skills and knowledge to keep themselves, the firm and our clients safe.
The Content Manager role is pivotal to educating our 65,000+ people across NSE, helping to shape their security awareness, attitudes and behaviours.
Collaborating with NSE wide stakeholders and SMEs across security, learning and communications, this is a fantastic opportunity to work in a diverse, cross NSE team, supporting NSE integration.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
Reporting into the NSE Cyber Culture Lead, you will lead the work to create innovative content and deliver firmwide and targeted training and awareness initiatives as per the NSE Cyber Culture strategy and roadmap. You will be someone who thrives in a creative environment and understands the intricacies of human behavioural change and influence.
Learning solutions will cover a range of risk topics across confidentiality, privacy and security (CPS). You will leverage data to measure effectiveness, adapting and innovating learning solutions to drive continuous improvement in security culture and behaviours.
You will be involved in hiring and managing a Content Analyst and have the opportunity to work with a diverse range of stakeholders and creative agencies to develop engaging learning and awareness solutions.
Specific responsibilities:
- Manage and work effectively in diverse teams within an inclusive team culture where people are recognised for their contribution
- Oversee and line manage the Content Analyst who will support you
- Agree and deliver a creative and engaging risk-based training and communications roadmap
- Collaborate closely with a diverse network of Global, NSE and geography stakeholders comprising SMEs, Geo Security Reps, Learning teams, Comms reps and creative agencies on content design, development and launch of materials such as digital learning, videos, intranet articles and reference guides
- Use a creative, multi-channel, multi-media approach to deliver impactful and engaging content that drives positive change
- Tailor initiatives to the target audience – including firmwide NSE, partner and director groups, new joiners and high-risk teams
- Key point of contact with the Global Cyber Culture team to adapt and implement their campaigns within NSE
- Enhance and maintain the NSE Cyber Culture intranet site – our primary site for all user resources
- Leverage data driven insights to improve the impact of our training and awareness offerings and continually improve security culture across NSE
Connect to your skills and professional experience
Essential
- Excellent English written skills, with the ability to communicate cross-border within NSE and at all grades
- Proven ability in creating engaging, innovative learning content and communications for a diverse range of audiences
- Ability to work with SMEs and translate security content (e.g., policies, new technology risks) into meaningful narratives that are clear, concise and relevant to the target audience
- An appreciation of storytelling, analogies and learning techniques to bring to life the “so what” of our security policies and risks, with clear calls to actions, translating jargon into simple to understand learning for non-technical audiences
- Positive team player, building productive relationships and collaborating within and across teams, to deliver high quality learning solutions
- Delivery focused, with the ability to prioritise and organise multiple tasks and projects, promptly addressing or escalating concerns around deadlines and targets
- Understanding of the end-user experience and their competing priorities
- Strong project management skills
- Comfortable working in a virtual team environment
Desirable
- Experience in marketing and communications, and / or learning and development roles
- A competent, user-orientated understanding of confidentiality, data security and privacy concepts
- Experience of working with colleagues across different NSE geographies.
Connect to your business - Enabling Functions
Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. Come join us.
Be part of Deloitte North and South Europe
At Deloitte, you’ll be joining an innovative firm, working together to make positive change happen. In the UK, we are part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network.
Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta) Ireland, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK, as well as countries further afield in the Middle East, including Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen).
There are more than 2,700 partners and over 65,000 people that make up our dynamic teams across these regions, who are together responsible for creating €7bn of revenue. We have an unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region.
Respect and Inclusion
In the NSE Ambition we’ve committed to creating an inclusive environment for all and addressing inequality, to deliver on and scale our inclusion agenda. Our vision is to provide equal opportunities to mitigate systemic bias, develop our people to succeed and thrive through targeted development, evolve and drive our culture around allyship.
Our Purpose & Strategy
Our NSE Ambition focuses on five characteristics - purpose led; universal leaders, inclusive culture; advisory growth, delivery strength; global scale, local touch; and, digital first – which will differentiate our business in the future, enable us to stand further apart from the competition, attract and retain the best talent and be a recognised leader in societal impact – to become THE winning firm.At Deloitte, we tackle our clients’ and society’s challenges to create progress and possibility for those our work affects. We make an impact that matters. That’s our purpose.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
Connect with your colleagues
Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact.
Connect to your agile working options
Location: This is an NSE role that is available to all NSE geographies, candidates must reside in an NSE Geography to apply. Applicants can expect some travel in support of delivery and collaboration, managed in line with our WorldClimate ambition.
Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.
You’ll be joining one of our innovative virtual communities. Which means you’ll be part of the NSE team. You’ll spend most of your time working from home like all of your NSE colleagues in the Enabling Functions, or in a local collaboration space when needed. Our hybrid-working model enables our people to collaborate, connect and innovate in both a virtual and physical capacity.
You’ll have all the support you need to succeed, including robust tech and home workstation set-up guidance, as well as access to a variety of flexible working spaces and all sorts of social activities for you to join. We’re continually innovating our working practices too, so you can expect to see new and exciting technology developments coming soon. The future of work is evolving fast and we’re already leading the way by enabling flexibility for our people and making it easy for us all to connect and collaborate.
Discover more about our NSE locations.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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