content manager Burlington
Job description
PURPOSE/OVERVIEW:
Assist the Christian Reformed Church and its members, congregations and agencies to connect in new ways by linking people with each other, with ministry resources, and with stories and testimonies of God’s work that transforms lives and communities worldwide.
The hourly rate of pay for this position is $23.99 USD and $25.54 CDN.
The CRCNA exhibits love for the diversity of the human family. As such we welcome & encourage all regardless of race, ethnicity, ability and culture to apply. Should you require any accommodation throughout the recruitment process please do not hesitate contacting our Human Resources Department.
KEY RESPONSIBILITIES:
Essential Duties and Responsibilities
- Help to build the CRC’s Online Community by connecting people with stories, conversations, and other content of interest on The Network (crcna.org/Network).
- Review and, if necessary, edit headlines and teasers so they are accurate and engaging.
- Research, propose and implement strategies to increase user participation.
- Optimize communication through proper use of measurement tools and testing.
- Provide “Help” documentation, tutorials and suggest improvements to user interfaces.
- Enforce community guidelines by moderating comments; alert appropriate CRCNA staff to questions or conversations that need response.
- Respond to users, join conversations and initiate discussion on topics of interest to users.
- Assist in the management of site content.
- Work with and train Network guides and contributors to help shape their sections.
- Effectively use Google Analytics and other tools to measure site use and prioritize work.
- Other duties as assigned by the director of communications and marketing.
Supervisory Responsibilities
None.
SKILLS, KNOWLEDGE & EXPERTISE:
- Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability required.
- Able to support the mission, vision and values of the CRCNA.
- Active participation in an online community, preferably as moderator, blogger or community manager.
- Good writer with ability to formulate accurate and engaging headlines, short descriptions, updates, etc.
- Savvy communicator with solid interpersonal skills.
- Self-starter with ability to manage a constant flow of information and projects.
- Enthusiastic about the CRCNA and its mission, vision and ministry around the world.
Education & Experience
- Post secondary degree or diploma in communications, marketing, digital communications related field.
- Demonstrated experience, preferably in a corporate setting, which includes using the leading social media tools, creating and curating content (e.g. blog posts, status updates, comments) and/or website management.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- May require very occasional travel.
About The Christian Reformed Church in North America
Who We Are
The Christian Reformed Church in North America (CRCNA) includes just over one thousand congregations across the United States and Canada. About 75 percent of the churches are in the United States and 25 percent are in Canada. While we're a denomination with churches and ministries in two countries, we share in the blessings of ecclesial unity and joint ministry. Almost 230,000 people belong to the CRCNA—not a large number when you consider the population of our two countries. But by God’s grace we can accomplish a lot when we work together.
The CRCNAdenominational offices serve the local church, providing resources to pastors and congregations so that people are introduced to Jesus Christ and their faith is nurtured. Other agencies of the CRCNA include ReFrame Ministries, Resonate Global Missionsand World Renew.
Be Who You Are
The CRCNA is committed to building a culture of belonging that encourages, supports, and celebrates the voices and experiences of all our employees. We strive to build a workforce that reflects the diversity of our broader culture and the Christian church, and invite all qualified candidates to apply.
Job Type: Part-time
Salary: From $25.54 per hour
Work Location: Hybrid remote in Burlington, ON L7M 1A9
Application deadline: 2023-06-30
