Job description
Consumer Relations - Industrial Placement - July 2024 Weybridge, UK
- Weybridge, United Kingdom
- Finance
- 516153-gsknch
Job Description
Posted Date: Sep 18 2023
Hello. We’re Haleon. A new world-leading consumer healthcare company. Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re building together. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.
Future Talent roles at Haleon offer the chance to change the way people see and manage their everyday health. That’s an incredible opportunity. An exciting challenge. And a huge responsibility. We’re always looking for ambitious individuals who are inspired by our purpose to deliver better everyday health, with humanity. And want to help us achieve this goal. Right now we’re looking for a Industrial Placement student in Global Consumer Relations to join us to do career defining work.
A career in Global Consumer Relations where none of us stand still.
Global Consumer Relations connects consumers and colleagues to ensure no consumer story is left unheard.
The industrial placement programme offers an opportunity to bring in new talent and perspectives to address strategic priorities for Global Consumer Relations.
These priorities include:
- Oversight and delivery of effective and efficient consumer care services
- Being indispensable, reliable and resourceful partner to Haleon colleagues
- Drive innovation of consumer care services and technology products
The role is cross functional by nature, and global in scope. We think the most exciting aspect of this role is the opportunity to explore, build and support recommendations of new solutions & processes or improvements of the existing ones.
We have two vacancies for an Industrial Placement student to join us in July 2024.
What will your individual contribution at Haleon be?
- Support with analysing content needs for both consumers and consumer care agents
- Ensuring content is up to date and aligned with Haleon tone of voice
- Contribute to improving overall consumer satisfaction and services Synthesize findings into written narratives/presentations
- Communicate trends and findings relevant to the operational performance of Consumer Relations, Consumer contact preferences and business priorities.
- Support change projects with value potential and impact assessments
To recognise your dedication, energy and effort, benefits include:
- A salary of £22,500
- On-the-job experience and formal and informal training and development, delivered through a mixture of coaching, mentoring and formal training programmes
- Health and wellbeing programmes to take care of your physical and mental health
We're the people changing the future of everyday health. So you will be someone who has:
- Creative and problem-solving thinking
- Strategic/big-picture thinking
- Entrepreneurial and agile mindset
- Strong prioritisation and analytical skills
- Personal accountability
- Business and consumer/customer knowledge and understanding
- Adaptability and resilience in ambiguity
- A desire to learn and have meaningful impact
- Strong communication skills, experience in copywriting and managing databases.
To enable you to perform in this future talent opportunity:
Education required: Degree required (Open to discipline - communications, management studies, psychology or design advantageous)
Diversity, Equity and Inclusion
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.
We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.
We flex the way we work so we can be at our best, where possible, and with agreement between line manager, team and individuals. We acknowledge not all colleagues can flex locations depending on their roles and that we don’t have all the answers. Yet.
We invite you to apply as soon as possible. The way we see it, every day is an opportunity. And we are joined by new talent, every day. We accept ongoing applications and will close this vacancy once we have enough applications.
Role start date: July 2024
Need help with your application?
Please email us at [email protected] and let us know how we can help you. We’ll make all reasonable modifications to support you throughout the recruitment process and we’ll treat all information you give us in confidence.
Care to join us. Find out what life at Haleon is really like
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.