consultant United Kingdom
Job description
Senior Remote Consultant
Employment Type Full Time
Location: Remote, UK
ABOUT THE JOB
We’re looking for a Senior Remote Consultant that supports customers, internal staff, and partners both during their implementations and for the post-implementation experience. Job duties include augmenting the OneStream administrator experience post go-live, partner support, internal support, build and provide custom solution-based support, and enabling remote consulting support new hires. This challenging role requires an individual who is open to stepping in to assist in various ways. Whether it be to handle a technical escalation within the team or help support initiatives across the organization. This senior position will prove to be rewarding for these team players.
RESPONSIBILITIES
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Lead Application Reviews or Strategic Technical Projects
- Lead medium-large sized projects by managing tasks including, but not limited to:
- Scoping and writing out elements for Statement of Work (SOW)
- Building calculations through member formulas and business rules
- Building reports, custom dashboards, and custom event processes
- Create and manage project plans and project budgets
- Gather business requirements as necessary regarding application support requests
- Work with the Customer Support and Remote Consulting (CSRC) team to apply knowledge of the OneStream
- product and features to support a customer’s business
- Handle ticket escalations from other CSRC team members
- Create Knowledge Base documents to develop best practices
- Review and approve Knowledge Base documents submitted by CSRC team members
- Submit enhancement requests and bugs on behalf of the customer and/or partner via defined processes
- Work with the Development teams (Platform and MarketPlace) to test software enhancements and new functionality
- Help assist the UAT of future OneStream software releases and custom CSRC solutions
- Track tasks accomplished, time spent, and milestones completed using OneStream tools
- Effectively communicate throughout the lifecycle of an open ticket/issue with customer
- Help build and test content for Trainings (lunch and learns, internal trainings, etc.), Events and Conferences
QUALITIES OF A SUCCESSFUL CANDIDATE
Required Education and Experience
- Three/Four-year college degree in fields such as (but not limited to) Accounting, Business, Finance, Information Technology
- Systems, Mathematics, or CIS, or equivalent work experience
- 5+ years of full-time accounting/finance experience (or equivalent)
- SQL, VB.Net or similar coding experience is preferred
- Understanding, analyzing, and articulating common business processes and decisions to develop easy-to-use customer solutions
- Financial Skills (in-depth understanding of financial concepts, intercompany eliminations, General Ledgers,
- debits, credits, etc.)
- Ability to troubleshoot with little supervision
- Ability to manage project deliverables and complete multiple tasks on time with specific requirements
- Ability to effectively operate independently or in a team environment
- Outstanding MS Office skills, specifically with Excel
- Candidates must have a positive and can-do attitude to approach tasks they may not have experienced before and look to offer/provide solutions to tasks, documentation etc.
- Minimum 12 Months OneStream Software LLC Consulting experience
- Demonstrates AAS principles and follows processes consistently
- Lead Application Reviews or Strategic Technical Projects.
Preferred Experience
- Master’s degree in business, Accounting, Finance, or Information Technology.
- A professional accounting designation (e.g. CPA, CMA, CGA, CA), advanced degrees (MBA, MFA), and/or other professional designations or certifications (applicable to accounting/finance and information technology)
- Experience with VB.net or Visual Basic. Any object-oriented programing a plus
- Prior experience with any of the following products is a plus:
- SAP Outlooksoft BPC
- SAP BOFC (Cartesis)
- HFM (Hyperion Financial Management)
- FDM (Financial Data Quality Management) or UpStream
- Hyperion Planning
- Hyperion Essbase
- IBM Cognos
- Or other EPM solutions.
Personal Attributes
- Organized
- Strong decision-making skills
- Excellent verbal and written communication skills
- Self-motivated, self-starter
- Ability to think fast on their toes
- Ability to evaluate pros and cons
- Prioritization skills
- Comfortable communicating with all levels of management
- Legally authorized to work for any company in the United States without sponsorship
WHO WE ARE
OneStream is an independent software company backed by private equity investors KKR, D1 Capital Partners, and IGSB. OneStream provides a market-leading intelligent finance platform that reduces the complexity of financial operations. OneStream unleashes the power of finance by unifying corporate performance management (CPM) processes such as planning, financial close & consolidation, reporting and analytics through a single, extensible solution. We empower the enterprise with financial and operational insights to support faster and more informed decision-making. All this is delivered in a cloud platform designed to continually evolve and scale with your organization.
We are equally fanatical about our OneStream family members (formally known as employees). We are a team in every sense of the word. Everyone here is approachable and excited to pitch in and help. We work hard and play hard. The right candidate is easy to get along with, always willing to lend a hand, excited about coming to work, and happy to contribute to the team. We have a casual dress environment and modern office.
WHY JOIN THE ONESTREAM TEAM
- Transparency around corporate structure, salary, and benefits
- Core value of customer success
- Variety of project work (not industry specific)
- Strong culture and camaraderie
- Multiple training opportunities
Benefits at OneStream Software
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:
- Excellent Medical Plan
- Dental & Vision Insurance
- Life Insurance
- Short- & Long-Term Disability
- Vacation Time
- Paid Holidays
- Professional Development
- Retirement Plan
OneStream Software is an Equal Opportunity Employer.
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