Consultant Remote
Job description
Overview
Good Growth is one of the fastest growing boutique consulting businesses in the UK. We help global businesses realise the digital commerce failings that are holding them back, and enact change to unlock significant growth. We change their world, in a good way. Trusted by global brands, clients include ITV, Pets at Home, Wickes, Carlsberg, Go Henry, Sisley, LK Bennett, Assa Abloy, Suit Direct, Channel 4, Waitrose, Diageo, QVC and more.
The Role
The primary focus of this role is to provide consulting support to the consulting team, working across varied client accounts and helping ensure exceptional client outcomes. You will work within the consulting team who are responsible for developing and maintaining long-term valuable stakeholder relationships by identifying and responding to our client's challenges. The role will require cross-team collaboration to solve these challenges working with expert resources from across the Good Growth team and our partners to drive maximum value for our clients and our business.
It’s the chance to join our unique team of mis-fits who together bring world class commercial and scientific experience – great minds don’t think alike.
- Work alongside a Consultant Director to build the commercial strategy for each allocated client and ensure its execution to the highest possible standard
- Operate as a key point of contact for clients and internal teams, building and maintaining strong, long-lasting client relationships and managing all project stakeholders efficiently and effectively
- Establish and maintain a thorough understanding of each client’s business
- Manage activity for each allocated client in line with agreed objectives, ensuring all outputs are delivered on time and to the highest possible standards
- Ensure that the delivery of services address customer objectives whilst seeking out opportunities to create added value
- The creation of engaging and impactful engagements with client teams at every stage – from final pitch to kick-off, workshops, insight, strategy and test and learn sessions and quarterly business reviews.
- Communicate and engage with our client stakeholders in a highly effective and engaging manner
- Identify, manage and report on client delivery risks and escalate where required in line with the Client Success Team processes
Collaborate with the Insight & Analytics team to ensure the best possible client outcomes and returns, whilst ensuring maximum value for our business, and support the continuous improvement of new products and processes
What Will Make You Stand Out?
The role would suit someone with a minimum of five years experience working in ecommerce or digital marketing. Essential qualities for a successful candidate are;
- Passionate about delivering exceptional digital experiences
- Motivated by building and growing lasting and successful relationships
- A desire to learn, keep abreast of industry developments and seek out new opportunities
- A positive can-do attitude
- A confident self-starter who can manage competing priorities working both independently and collaboratively as part of a team
- An excellent communicator who can quickly build rapport and relationships with others
- Able to work to set deadlines and flag potential problems or delays early
- Strong written communication skills and confident with numbers
- A high regard for accuracy with high standards in their work and an excellent attention to detail
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Enjoys giving and receiving constructive feedback with our internal teams
What’s In It For You?
Competitive Salary
25 days holiday each year
Workplace pension scheme
Annual bonus scheme
Company away days
Regular social activities
Plus the chance to learn from the best in the industry, coaching you in professional and personal development to help you develop the skills you need to thrive.
We offer flexible hybrid working with the opportunity to work in our buzzy Exeter head office some or all of the time.
Candidates need to be able to attend meetings in person in Exeter, London and Reading regularly (approximately once per week) as well as meetings at locations determined by our clients as required.
Good Growth welcome applicants from diverse backgrounds with different lived experience and perspectives. A diverse team means we can better serve our portfolio of global clients.
