Conference & Events Porter

Conference & Events Porter Birmingham, England

Birmingham Conference & Events Centre
Full Time Birmingham, England 16800 - 45000 GBP ANNUAL Today
Job description

Job Ref: CG8699
Branch: Birmingham Conference Events Centre
Location: Birmingham Conference Events Centre, Birmingham
Salary/Benefits: Great Salary, Global Hotel Discounts, FB, uniform provided plus incentives
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 15/02/2023
Closing date: 17/03/2023


Working with us provides great benefits, including:

  • Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
  • Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
  • 50% off Food Beverage at all our Hotels FB Venues
  • Spa Discounts at our venues with a Spa
  • Retail, Cinema Leisure Discounts
  • Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more!
  • Monthly ‘Star of the Month’ Awards
  • Long-service Awards, that start after 1 year of service
  • ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!
  • Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year.
  • Pension Scheme
  • Other incentive programmes that run throughout the year

About the role…

Memories of a special conference, event or banquet come from many places. The sights, sounds, scents and, importantly, service. You will be responsible for setting up the function and meeting rooms to specific guest requirements, you will have an eye for detail and primarily be guest focussed and determined to create a memorable customer experience.

This role will also include pre and post event duties such as setting up the function/conference rooms, preparing and breaking down break out areas, serving refreshment breaks, meals and/or drinks and refreshing the room/s throughout the event.

About you…

  • Advantageous to have previous experience in an FB/CB background
  • A passion for customer service with your own unique flare with strong problem resolution skills. A friendly and bubbly personality with a positive attitude
  • Strong communication skills through a variety of means
  • Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks. Proactive and organised. This role will sometimes include late finishes and early starts to meet the needs of our guests
  • High standards of cleanliness and the ability to work on your own and as part of a team

About us…

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.


The BCEC offers a versatile mix of event spaces ideal for conferences, exhibitions, board meetings, award dinners, networking and charity events. Most of our function space is fully-flexible and interconnecting and can comfortably accommodate a large scale conference for up to 1,000 delegates with ample breakout space for seminars, training sessions and refreshments.


Benefits:
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month Golden Ticket Award
Pension scheme
Cairn Academy' Training Development Opportunities
Uniform
Cycle 2 work scheme*
IHG Staff Rate Scheme
IHG Friends Family Rate
(* Applies to positions above minimum wage)

Conference & Events Porter
Birmingham Conference & Events Centre

www.thebcec.co.uk
Birmingham, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
Related Jobs

All Related Listed jobs

Complaints Advisor
Local Government & Social Care Ombudsman Coventry, England 23473 - 26099 GBP ANNUAL Today

To receive and process information on the telephone or in writing from members of the public who wish to make a complaint or have an enquiry about making a

Customer Assistant
Marks & Spencer Chalfont Saint Peter, England 19824 - 22563 GBP ANNUAL Today

To deliver a great shopping experience for their customers, putting customers before task every time. Serve our customers efficiently and brilliantly well on

Order Processing and Customer Service Assistant
Bert & May York 20000 - 25000 GBP ANNUAL Today

Reporting to the Operations Manager, the post-holder will be responsible for processing sales orders into supplier purchases, reporting on the open order book

Beauty Therapist
The Beauty Yard Chelmsford, England 8.5 - 10.5 GBP HOURLY Today

NVQ Level 2 & 3 Beauty Therapy (required). Pay is dependant on experience we are looking for someone with 2 years experience, that can do all treatments, inc

Health Care Assistant (BANK STAFF)
Sycamore care ltd Ipswich, England 11.5 - 12 GBP HOURLY Today

Support the physical and emotional needs of the residents and their general day to day activities around the home.