compliance officer London, England
Job description
The Role
You will be communicating with our candidates and clients, spending time on the phone understanding their needs, dealing with both inbound and outbound calls; as well as managing the collection of data and documentation onto our internal database. You will be creating and monitoring candidate files and ensuring all documentation is up to date.
Main Duties and Responsibilities
- Inbound and Outbound Customer Service Calls
- Front line customer service
- Collecting the data and documentation of candidates
- Complete a file of compliant documentation
- Negotiate with candidates to obtain documentation in agreed timescales
- Data entry and management of candidate details
- Using a CRM database system
- Working to targets
This is a full time role, hours of work are shifts between 8.00am to 6.30pm Monday to Saturday
Benefits
With a realistic OTE of £25'000 - £30'000 in your first year, you will also be on a pathway to continue your career with progression in the business and increased salary structure.
- Realistic Targets
- Lively office environment
- 20 Days holiday (rising to 25 with service) plus Bank Holidays
- Day off for your Birthday
Required Skills and Experience
- Proven experience within a telephone-based role
- Ability to work to targets
- Experience dealing with customer queries
- Ability to communicate effectively
- Strong organisational skills
- Computer literacy
- Data entry experience and use of a database
- Excellent attention to detail
- Negotiation skills
If this sounds like to role you've been looking for, contact our friendly Talent Team today, email your CV to [email protected]
