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Position Overview:

As a Manager, Customs & Compliance at Tim Hortons Canada, you will play a crucial role in ensuring the company's adherence to trade regulations, customs requirements, and compliance standards. You will be responsible for managing and overseeing all aspects of trade operations, import/export activities, and trade compliance initiatives. Your expertise and proactive approach will help Tim Hortons maintain a seamless flow of goods while mitigating potential risks and ensuring compliance with relevant laws and regulations.

Responsibilities:

1. Trade Compliance Management:

• Develop, implement, and maintain trade compliance policies, procedures, and guidelines.

• Stay up-to-date with relevant trade laws, regulations, and international trade agreements.

• Conduct regular audits and assessments to ensure compliance with trade regulations.

• Provide guidance and training to internal stakeholders on trade compliance matters.

• Proactively identify potential customs and trade compliance risks and develop strategies to mitigate them.

2. Customs Operations:

• Oversee the import and export processes, ensuring compliance with customs regulations. Particular focus on goods movement between US and Canada, but also including international goods movement (in&out of Canada).

• Manage customs clearance activities, including classification, valuation, and duty optimization.

• Collaborate with external customs brokers and freight forwarders to facilitate smooth clearance of goods.

• Monitor customs documentation and ensure accuracy and completeness.

• Stay informed about changes in customs regulations and communicate updates to relevant teams.

3. Trade Documentation and Recordkeeping:

• Maintain accurate and up-to-date records of import/export activities, including customs documentation, licenses, permits, and certificates.

• Ensure proper recordkeeping of trade-related information in accordance with regulatory requirements.

• Develop and implement document control procedures to streamline processes and ensure accessibility.

4. Cross-functional Collaboration:

• Collaborate closely with internal teams, including supply chain, logistics, legal, finance, and procurement, to ensure seamless trade operations.

• Build and maintain strong relationships with government authorities, including Canada Border Services Agency (CBSA), regulatory agencies, and customs officials.

• Collaborate with external partners, such as trade associations and industry groups, to stay updated on industry developments.

• Participate in cross-functional meetings and projects to provide trade compliance expertise and support.

5. Risk Management:

• Identify potential compliance risks and develop strategies to mitigate them effectively.

• Conduct risk assessments related to trade compliance and implement appropriate controls.

• Stay updated on industry best practices and implement improvements to enhance trade compliance measures.

Qualifications:

• Bachelor's degree in international trade, supply chain management, customs, or a related field. A master's degree is preferred.

• Extensive experience (5+ years) in trade compliance, customs operations, or a similar role.

• In-depth knowledge of Canadian trade regulations, customs requirements, and compliance standards.

• Familiarity with international trade agreements and customs procedures.

• Strong analytical skills and attention to detail.

• Excellent communication and interpersonal skills.

• Ability to work collaboratively with cross-functional teams.

• Proven ability to manage multiple projects simultaneously and meet deadlines.

• Professional certifications such as Certified Customs Specialist (CCS) or Certified Export Specialist (CES) are desirable.

• Proficiency in trade compliance software and MS Office suite.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.