Role: Product Compliance Manager

Location: Bournemouth

Reference: HOB915620

Closing Date: {Expiry Date}

Product Compliance Manager -Based at our Head Office, BH23 6HG.

Competitive Salary, Pension with a 4% contribution, 25 days holiday increasing every year, 25% discount in our stores plus many more.

This is a full-time role, working 37.5 hours. Our core business hours are Monday to Friday – 9am to 5pm but we have a flexible approach to start and finish times.

Our hybrid working model is 3 days in the office (BH23 6HG) and 2 days working from home.

About the Role

As Hobbycraft grows and develops its own branded strategy we have an exciting opportunity for a Product Compliance Manager. This role is based at our Head Office in Christchurch, Dorset with international business travel required.

The Product Compliance Manager will work with buyers, the sourcing teams, our suppliers and their factories and supply chain to provide specialist advice on product development and testing requirements. You will provide strong retail compliance across 12 crafting categories and will also be responsible for packaging compliance for EU & UK. Our factory compliance is outsourced, and this relationship would need to be managed. The QC Manager will also have indirect responsibility for our suppliers’ QA/QC teams.

The QC Manager will report to Head of Global Sourcing and work cross functionally with particular focus on buying, supply chain, artwork, distribution centre, central operations, commercial data co-ordinators and stores.

About You

• Recent graduate in a product design, chemical or manufacturing discipline
• Relevant experience in either retail, manufacturing or importing.
• Passionate about products, how they work and how they are manufactured.
• Committed to quality and continuous improvement.
• An eye for detail
• Flexible attitude with a “hands on” approach
• Excellent communication and influencing skills.
• Ability to communicate at all levels.
• Self -starter, ability to work well under pressure and unsupervised.
• Good organisation & time management skills.
• Must hold a valid UK Driving Licence
• Able to travel internationally (this will be Business Class)

About our Benefits

• Competitive Salary
• 25% Discount Card for Hobbycraft Stores and Haskins
• Hybrid working policy
• Free Onsite Parking
• Dog Friendly Office
• EV Charging Point
• Free Hot Drinks
• 33 days holiday inclusive of Bank Holidays with an increase each holiday year
• Birthday Day Off
• Company pension contribution – up to 4% contribution
• Employee Assistance Programme provide by Retail Trust
• Cash Health Plan with Health Shield
• Contribution towards eyesight test and glasses
• Subsidised gym membership
• Cycle to Work Scheme
• Long service awards and gifts
• Continuous training, development
• Colleague Wellness Programme
• A creative working environment
• Colleague Social Events

If you would like a full Job Description or details of the package offered, please email

We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at and let us know what adjustments you may need.

At Hobbycraft we celebrate the joy of crafting, and we celebrate all of our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.

Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.