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Compliance Analyst

Department / team:

Conflict Search team (Intake Team) - Risk, Compliance & Legal Services

Location:

Birmingham/ Glasgow

Hours of work:

Shift pattern to be worked on a rota basis to be agreed but the shifts to cover the core hours working hours of PM's offices.

Shift pattern to be worked on a rota basis:

Weekday – Monday to Friday

• 07:30 – 15:30, 09:00 – 17:00, 09:30 – 17:30, *12:00 – 20:00

Sunday shift

• **09:30 – 14:30 or **10:00 – 14:30

Bank Holiday

• **09:00 – 17:00, 09:30 – 17:30 as appropriate depending on office
  

Early, late and Sunday shift expected to be worked on a rota basis

(*an extra shift allowance is paid when working 12:00 – 20:00 shift)

(**paid double time when working a Sunday shift and a UK bank holiday)

Overview of role:

The purpose of this role is to provide proactive and professional administrative and compliance services to the firm, specifically in relation to the taking on by the firm of new business. As a member of the team your role will be to assist in carrying out conflict searching of new clients and new matters for existing clients for all offices, including overseas offices.

It is important that administrative and compliance services are delivered to the business in a manner which is consistent with the increasingly competitive environment in which the firm operates. This role is intended to embrace a team-working approach, to fulfil the needs of fee earners and the business.

You are expected to always provide excellent customer service, making positive contributions to the success of the team, and building the business of the firm. You will be expected to demonstrate your administrative, IT, organisational and interpersonal skills. You will need to manage your workload proactively and flexibly and perform tasks in a speedy manner.

The role is a valuable one where the Conflict Search team are the gatekeepers for ensuring that we meet our regulatory obligations as well as assisting the firm in managing reputational risk.

Role & Responsibilities:

Key Responsibilities: include but are not limited to the following:

• Assisting in carrying our conflict searches for new clients and new matters. This will include:
  • Carrying out conflict searches through the firm's conflict management system
  • Reviewing conflict search request information submitted by the business for accuracy and completeness, and liaising with the requesting team in connection with queries arising from such requests
  • Analysing information in the firm's conflict management systems and other databases/sources and liaising with lawyers/pas to identify any potential conflicts of interests relating to new clients and matters across all practice areas of the firm
  • Identifying accurately potential conflict issues and clearly summarising those potential conflict issues that require additional review, communicating follow-up questions to fee earners and escalating to Conflicts Investigation Team (CIT) where appropriate
  • Preparing an accurate and concise analysis and propose next steps for consideration by CIT
  • Clearing low risk conflict issues, as appropriate.
  • Working closely with CIT to ensure a prompt and efficient service to lawyers
• Arranging for the implementation of information barriers, where required
• Maintaining confidentiality of enquiries received from fee earners, secretaries and other support staff.
• Dealing with enquiries from fee earners, secretaries and other support staff.
• Liaising with senior members of the Risk team.
• Building a good rapport with fee earners and secretaries and feeding back any issues to your Compliance Managers
• Developing an understanding of the firm's client base
• Taking part in team meetings
• Assisting in training, as required
• Undertaking special projects on various topics as needed

Potential/prospect of progressing in wider Intake Team duties.

Relevant Experience:

• Ideally previous conflict analyst experience but if not, we will train those without experience.
• Ideally [graduate or] significant previous experience working independently, and with a team within a law firm environment
• You will have the ability to research, extract and compile information from various sources and have excellent communication skills, both written and verbal.
  

Suitable candidates must have:

• Professional, calm manner, robust
• Good analytical skills
• A self-starter who can work effectively with minimal supervision or guidance
• Committed to high standards and excellence
• Excellent attention to detail
• Able to deal with different cultures and perspectives
• Able to work independently and as part of a team
• Able to prioritise
• Good communicator
• Good sense of perspective and humour
• Enjoys engaging with people and building relationships
• Excellent stakeholder management
• Exhibits approach and behaviours consistent with the firm's core values of 'approachable', 'bold' and 'connected'