Complex Needs Officer Derby, England
Job description
Organisation: Derby Homes
Hours: 37 hours per week
Contract type: Permanent
Location: City wide and a combination of office and home working
We are looking for an enthusiastic and motivated individual to join our Complex Needs Team. The aim of this team is to work with our customers to identify and break down barriers which will enable them to better manage their tenancy. This will ultimately prevent evictions and homelessness.
The successful candidate will have experience of working with vulnerable people who have a variety of needs which may include mental health issues, domestic abuse, substance misuse, learning disabilities etc. The successful candidate should have an understanding of how these needs can impact on a person’s ability to manage a tenancy. They will hold a caseload of complex cases, build up a network of relevant partner agencies and work alongside them to problem solve and find creative solutions which enable people to remain in their homes. Please note that any offer of employment will be subject to satisfactory references and an Enhanced DBS check.
Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.
Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form
Job description
Person specification
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We are an equal opportunities employer so please inform us of any individual requirements you may have during the recruitment process.
The closing date for this vacancy is 28th June 2023 at midnight. Any application forms received after the closing date will not be accepted.
Interviews shall be held on 3rd July 2023, If you have been selected for interview you will hear from us prior to the interview date.
Please note that we do not accept CVs or use recruitment agencies.
