Complex (food & beverage) Manager Woolacombe, England
Job description
Complex Manager (multi-site food and beverage)
Get involved in the Great British Staycation by joining our team and helping make our customers’ holiday dreams come true. An excellent opportunity to join the park as we invest in park improvements and look forward to a fun-filled season with our customers. So if you love holidays (who doesn’t!), can keep enthusiastic and energetic on busy days, and are passionate about delivering high standards, then we want to hear from you.
The multi-venue complex at Golden Coast includes the Beach House Bar and Bistro, the Beach Bar (outside), the Kids Bar, The Old Mill traditional pub, and the Bowling Bar.
Salary: £37,000 pa
Contract Type: Permanent
Hours: Full time, 40 hours over 5 days each week. Shifts will include evenings, weekends and bank holidays.
Location: Golden Coast Leisure Park, Woolacombe, North Devon, EX34 7HW
On-park staff accommodation can be provided
About the Role: With overall responsibility for the food and beverage service across the venues you will oversee all aspects of the service and the staff, leading by example with a friendly and professional approach. Ensuring our customers are having the best experience possible is an integral part of the role, whether it is dealing with complaints swiftly, mentoring the team in customer service excellence or just getting stuck in to whatever tasks need completing during a busy shift. Achieving KPIs related to stock management, wage percentages and team development will be a key part of this role.
About the Person: You will need to have previous experience of managing a food and beverage service and be able to demonstrate effective measures for reducing waste and increasing sales. You will also need to have previous experience with managing and developing a staff team and be able to demonstrate effective ways of motivating the team to achieve excellence. Good knowledge of the licensing laws (plus a personal license) and food standards agency code of practice is essential.
Above all, you will need to have the right attitude. Our customers are at the heart of everything we do and so we expect you to do everything in your power to make their Verdant experience the absolute best it could possibly be. We don’t believe in ‘that’s not my job’ so you will need to be adaptable and flexible to help the wider park team meet and exceed our customers’ expectations.
Benefits: When you join Team Verdant you will be working in a fun and collaborative environment. You can also take advantage of some fantastic benefits including:
- 28 days annual leave (inclusive of bank holidays), with an additional day added for each year of service up to 8 years.
- An online discount platform where you can save money on shopping, dining, travel, days out and much more;
- Up to 30% off park breaks for you, your friends and your family and last-minute park breaks from only £99;
- Discounted use of facilities on park, including restaurants, leisure and activities;
- An annual 'Verdant Experience' - experience a Verdant holiday as a customer, but with no charge! We simply ask that you make the most of it and give us your honest feedback afterwards!;
- Access to a 24/7 confidential counselling and advice line;
- Many opportunities for recognition and reward - monthly 'Stars' awards, annual awards for individuals and park teams, 'Cheers for Peers' cards, and any excuse for cakes, biscuits and celebrations!;
- Get involved with our company wide team initiatives to help each other, our communities and the planet like our Green Champions & Charity Champions;
- A commitment to providing training & development opportunities, recognising potential and supporting you in your career.
About the Company: Verdant Leisure own and operate holiday parks in some of the UK’s most picturesque spots across Scotland and England. Each of our parks are unique with plenty to offer, whether its beach-side or countryside, self-catering holidays or holiday home ownership, entertainment in our bars and restaurants or a relaxing swim in our pools. We are passionate about our customers and work hard to ensure they have the best possible experience at our parks.
Verdant Leisure is an equal opportunities employer and a member of the Disability Confident scheme. Please contact us if you require any information in an alternative format.
Verdant Leisure is proud to be named as one of The UK’s Best Companies to Work for 2022, with our employees rating us as World Class, the highest achievement possible. We are also thrilled to be one ofthe South West’s Best Companies to Work for 2022 and one of Leisure & Hospitality’s Best Companies to Work for 2022.
Want to know more? Give the park team a call on 01271 872000 or head on over to our careers page to see what being a member of Team Verdant is all about: www.verdantleisure.co.uk/join-team-verdant
Job Types: Full-time, Permanent
Salary: £37,000.00 per year
Work Location: In person
