community manager Toronto
Job description
Torn Banner Studios recently launched Chivalry 2, the sequel to our multi-million copy selling original. We are a mid-sized independent video game studio of around 100 developers in Toronto and we love creating innovative new experiences that focus on challenge and fun.
Please Apply directly on our website: https://boards.greenhouse.io/tornbannerstudios/jobs/4256372005
Community Manager
We are looking for a Community Manager to foster and grow strong relationships with our dedicated community of players. You will be responsible for improving developer/community relations, building bridges between the community and our team, finding pathways to share development progress with fans, and more. This is both a product and company-level position
Responsibilities
- Foster a consistent relationship with all audience levels, from hardcore veterans to casual and mainstream players.
- Be social and create content. Ensure that the community feels genuinely listened to and informed of development progress.
- Fully integrate yourself within the development team, take command of the role and understand how to bring your ideas to life as part of our studio’s production process
- Reach out as far as possible to expand the community.
- Create pathways to involve development team members in community relations.
- Be a community steward: Inspire player-made content and provide customer support
- Manage the development of shareable game assets (teasers, screenshots, videos, gifs, etc) by our team
- Develop and execute Community Management plans, understanding how to divide up time and set priorities independently
Requirements
- 3+ years of professional experience in video game community relations, with a firm understanding of the full community management mix
- Strong, positive personality with a highly independent work ethic. You will be expected to be a face and voice of the studio.
- Writing and content creation chops; this person must work independently like an embedded reporter
- Experience with creating and following content schedules
- An intricate understanding of best practices for social media tools available through Discord, Steam, reddit, Twitter, Facebook, forums, etc
- Able to regularly review your efforts, seek internal feedback and react to it
Bonus
- Has previous experience working on AAA products at gaming publishers or developers.
- Experience in:Video editing and/or on-camera personality videos (i.e. Youtube or Twitch)
- Public speaking
- Video Game QA
- Journalism
- Game community and/or server moderation
- Passion for action games, melee combat and Torn Banner titles generally
- Basic knowledge of Photoshop
Benefits & Perks
- 6.5 weeks Paid vacation
- Game Launch Bonus Structure
- Relocation assistance
- Flexible schedule and work location
- Healthcare & benefits
Please Apply directly on our website: https://boards.greenhouse.io/tornbannerstudios/jobs/4256372005
Job Type: Full-time
Salary: $60,000.00-$100,001.00 per year
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Application question(s):
- Do you currently live in the Greater Toronto Area?
- Do you have experience working in the video games industry?
Work Location: Hybrid remote in Toronto, ON
