Job description
Main Office: Potters Bar
Locations of Work: Potters Bar, Little Heath, Brookman’s Park, Welham Green, Hatfield, Welwyn Garden City.
Luna Care Services are recruiting Community Care Workers to join our growing team. The role is to support individuals with personal care activities, such as body washing and preparing meals, and to support them to remain safe in their own homes. We are is based in Potters Bar and provide assistance to service users across Hertsmere and Welwyn-Hatfield.
Key Responsibilities:
- To use the electronic systems as directed and correctly.
- To attend the required visits based on the services needs and visit allocation schedules.
- To support each individual in line with their identified needs, choices, and preferences as outlined in their individualised care plan and risk assessment management plans (RAMPS).
- To safely use moving & handling of people and objects using the appropriate equipment safely.
- Maintaining safe working equipment
- Prompting, assisting, and administering medication
- Maintaining medication supplies, ordering medications, and collecting medications from a pharmacy.
- To support clients to maintain their skin integrity through regular pressure area checks and to escalate any concerns.
- Bathing and continence support
- Light domestic work to maintain a safe environment
- Supporting with nutrition & hydration
- Social engagement with our clients
- Liaising with the office team, family members, clients to ensure effective communication.
- To engage in the required training as part of your role and responsibilities as directed by your line manager.
- To maintain professional boundaries and to safeguard the wellbeing of the clients, staff, and service involved in the provision of ‘personal care’ activities.
- To attend and engage in team meetings, supervision sessions, reflective practice sessions and other forms of professional development as directed by your line manager and the Senior Management Team.
- To review and read Luna Care's policies and procedures regularly via our electronic system.
Ideal Candidate must:
- Currently reside in the UK and have available the right to work documents.
- Have a full and valid driving license and access to a vehicle - including business insurance on their policy.
- Have access to a mobile device with internet access to use the mobile application.
- Be punctual.
- Be reliable.
- Flexibility in relation to working patterns and allocations.
- To be able to safely work independently in the community, or as part of the team based on service need.
- Work with compassion and in a person-centred way
- Be able to be dynamic in their role and adapt to changes.
- Attend and complete all allocated training and development opportunities as part of the posts responsibilities.
Expected knowledge and understanding would the ideal candidate be able to display:
The ideal candidate will be able to demonstrate an understanding of the following areas and how they may apply to the service:
- Care Quality Commission (CQC)
- Safeguarding of Vulnerable Adults (SOVA)
- The 5 key principles of the Mental Capacity Act (2005)
- What is a pressure ulcer and how this can be prevented.
- The 6 rights of medication administration.
What can we offer you?
- Starting hourly rate - £13.64 per hour
- Shadowing (training) - You will spend time with experienced staff members to learn whilst on the job which is paid.
- Paid Mileage – From your first visit to your last visit you will be paid mileage at £0.30 per mile.
- Paid Travelling Time
- Paid Overtime above your contractual hours so that you are paid for the hours worked.
- Bank Holiday Pay – Increased rates of pay for bank holiday working. (Between £17.05 - £23.87)
- Paid Annual Leave - 28 days equivalent
- Pension Scheme – You will be automatically enrolled into our company pension.
- Quick Start Process – If you provide us with your completed application form, Right to Work in the UK Documents, and Adult First Check, you can start employment right away.
- Blue Light Card – Offering a range of discounts from retailers nationally.
- Paid Training Days – Supporting you within your role to learn new things and develop new skills and knowledge.
- Support to complete the Care Certificate – Providing you with support and guidance to complete the care certificate in your new role.
- Funded NVQ – We support all new staff members to complete a NVQ relevant to their job role. Up to a Level 5 NVQ.
- Management Support – We offer all new staff members support from our Senior Management Team to settle into your new role.
- Supportive and inclusive culture – We understand each person is different and we encourage diversity and inclusivity within our organisation.
Why choose Luna Care Services?
- Rotas are accessible in advance so you can plan
- Annual leave is bookable via the mobile app and shows the approval status
- Continuous professional development (CPD) opportunities available
- Progression pathways into a senior post
- CQC rated ‘Good’
- Nominee and finalist for an ‘outstanding leadership award’
- Supportive culture
- We promote professional development and have a keen focus on upskilling our team
- Paid shadowing shifts so you are able to learn the job from an experienced staff member.
As part of our recruitment practices Luna Care follows the principles of safer recruitment and we are committed to ensuring that all candidates who are employed with us undertake comprehensive recruitment checks prior to the commencement of employment. We are committed to safeguarding our clients and candidates will have a disclosure and barring service check completed and reference checks completed as part of our onboarding process.
About Luna Care Services:
We are a domiciliary care provider that supports individuals to remain in their own homes with tailored packages of care based on their individual needs, choices and preferences. It is often found that individuals have comorbidities and may have a multiple diagnosis of physical and mental health conditions which require a tailored package of care and support to meet their needs. We support adults (18+) who have been diagnosed with a range of conditions: - Such as those with neurological conditions such as dementia, Parkinson's, FND, and other conditions. - Physical health needs such as COPD, asthma, strokes and TIA's, frailty and restricted mobility. - Mental health conditions such as anxiety, depression, borderline personality disorder, bipolar disorder. - Additional learning needs such as autism, or a profound and multiple learning disability. Although we predominantly support individuals in their own home, we also support individuals to engage in their local community on a regular basis through 'community access hours' which are accompanied by a trained staff member. As an organisation we have always put the individuals we support at the centre of everything we do and have continued to grow as a team in a way that has maintained our vision, values and ethos. In 2021 we were nominated for an award for 'Outstanding Leadership and Management' with Hertfordshire Care Providers Association (HCPA) and we are a finalist for the award due to our commitment to what we do. We are regulated by the Care Quality Commission (CQC) and were inspected in 2021 and received the rating of 'Good' across all five domains and we are working to achieve an outstanding rating.