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SOUTH WALES FIRE AND RESCUE SERVICE
JOB DESCRIPTION

Department

Service Performance and Communications

Post

Communications Assistant

Post No

NU600

Grade

5

Location

Fire and Rescue Service Headquarters, Llantrisant

Responsible to

Media Relations and Communications Manager

Responsible for

NA

This Job Description refers to the main purpose and responsibilities of
the post. It does not necessarily list in detail all of the tasks required to
carry out these responsibilities. This job description will be reviewed as
and when necessary to ensure that it meets the Service’s business
requirements.

MAIN PURPOSE OF THE POST

To provide assistance and support to all functions within the Media
Relations and Communications team. This will include, but is not
limited to, supporting with the collation of media content across
multiple channels, providing assistance at a wide range of events,
managing the team’s image library and any other administrative duties
as required.

DUTIES AND RESPONSIBILITIES

1. To support key campaign launches and/or engagement events that
promote the Service’s objectives and messaging, by attending alongside
other members of the team and other departments within the
organisation.

2. To attend and support events organised by the organisation in order to
attract talent to the Service and the range of opportunities on offer. To
ensure that sufficient resources are available to support attraction and
engagement activities, and to maintain records of activities.

3. To respond to press office calls by taking messages on behalf of the
Media Relations & Communications Manager and other team members,
in the event that they are unavailable to answer the call.

4. To provide assistance at media related photo shoots and interviews, as
well as for campaign and general video production, by attending
alongside other team members.

5. To support the running of focus groups, citizen panels and engagement
forums.

6. To assist with the delivery of consultation events, along with other
members of the Media Relations & Communications team.

7. To assist in the evaluation of safety and engagement campaigns across
the Service in conjunction with the wider team, as well as the Media
Relations & Communications Manager.

8. To establish and maintain information databases, campaign planning
calendars and to liaise with departments to ensure the Service events
calendar is updated on a monthly basis.

9. To establish and maintain the team’s image library.

10. To assist with the collation process for the Service’s internal newsletter
and working to draft and finalise content in conjunction with other team
members, before approval by the Media Relations & Communications
Manager.

11. To collate and edit content relating to campaigns, incidents and

engagement activity, in order to assist the team’s digital communications
function e.g. for website, intranet and social media.

12. To assist with the scheduling of Social Media content.

13. To assist with taking photography and the recording of audio relating to
internal and external video production.

14. To input purchases made by the team to the organisation’s procurement

system, ensuring that all goods received are receipted.

15. To organise meetings on behalf of the team and to take meeting notes
when required.

16. To provide general administrative support to the department as required.

17. Any other duties commensurate with the grade and post.

STANDARD SERVICE REQUIREMENTS

1. To attend in-house and external training courses as required.

2. To undertake in addition to the above duties and responsibilities such
additional duties as may result from time to time from changing

circumstances but which will not change the general character or level
of responsibility accorded to the post.

3. To utilise information technology as fully as possible within the

constraints of the job, which shall include co-operating fully with any
scheme or pilot scheme using the same, that shall be introduced within
the department or across the Service.

4. To implement the principles of the Service’s Equal Opportunities and

Diversity Policies and Welsh Language Schemes whilst carrying out the
above duties.

5. To ensure awareness and compliance with any directorate, department

or team plans that may be implemented from time to time and ensure
awareness and compliance with any systems or procedures
implemented within the department.

6. To adhere to Health & Safety Legislation/Relevant Service Policies and

Procedures and to take reasonable care for the health and safety of
yourself and other persons who may be adversely affected by your
acts/omissions.

ORGANISATIONAL VALUES

In performing the above role, all employees of the Service are required to
observe and promote the Service’s Core Values to be, at all times:

Professional

Caring

Respectful

Dedicated

Trustworthy

Dynamic

Disciplined

Resilient.