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Main Role Purpose:

Working within a documented framework, effectively manage PayPoint’s retail estate to ensure all commercial targets are met or exceeded.

In addition to this manage network integrity and both PayPoint and Client network requirements across the retail estate.

This is a maternity cover role - immediate start until May 2024.
16 hours per week Monday - Wednesday (1 day in the office in Welwyn Garden City)

Main Role Responsibilities:

Effectively complete all required tasks which may include, but not be limited to:

Commercial sales support incorporating the authorisation of commercial terms which are outside of normal working parameters from time to tim

Estate assessment both for PayPoint directly and Clients as may be applicable (i.e. Collect+) consistent with the network strategy

Tactical management of the retail estate consistent with the network integrity policy

Challenge commercial principles and policies using outcome based analysis and sales support insight

Ensure all enquiries (including calls, emails and other communication methods as may be relevant) are handled within the published SLAs and, where appropriate, conform to agreed commercial boundaries so that all team targets are met

Build and develop strong working relationships with PayPoint’s field sales team and other business departments

Skills / Qualifications / Experience Required

Ability to demonstrate a high level of commercial understanding and business acumen in order to communicate and educate around PayPoint’s commercial terms as may be needed

Ability to sell the benefits of PayPoint in order to overcome sales objections

Awareness of, and ability to deliver, targets

Proven ability to compile and reach conclusions from the analysis of statistical information

Good organisational skills with the ability to prioritise and deliver against multiple objectives as well as display a high level of accuracy and attention to detail

Strong team player with a flexible, proactive, questioning, tenacious and creative approach to work

Excellent interpersonal skills, both face to face and via telephone, with the credibility to influence others

Resilient character

Excellent Office skills (Outlook, Word, Excel and PowerPoint)