Coffee Trainer

Coffee Trainer Bath, England

UCC Coffee UK Limited
Full Time Bath, England 24383 GBP ANNUAL Today
Job description

A customer facing field based role, interacting and supporting independent and national UK brands on-site with everything from sharing bean origin to maintenance of specialist Barista equipment by delivering individual and in-depth group training sessions to improve the customer experience.

The Role:

  • Act as Company Coffee Ambassador at all times, ensuring the highest level of customer service is delivered, ensuring customer and company procedures and standards are adhered to at all times and endeavour to improve the quality of after sales support.
  • Demonstrate a high level of coffee product knowledge by understanding principle differences between artisanal and commercial blends, keeping up to date with key market trends and movements to support industry events.
  • Work in partnership with Sales and Operations to ensure new and replacement equipment installations are to plan, with detailed training delivered, leaving the customer with confidence in how to maintain their coffee quality and equipment.
  • Demonstrate confidence in how to use and maintain a broad range of coffee machines, with an ability to identify and repair basic technical fault fixes to avoid unnecessary service calls, keeping the customer’s equipment operational.
  • Complete customer machine quality control audits and make necessary alterations, to maintain coffee quality by completing an overall equipment condition check, highlighting on-going training needs and/or service support updating internal business systems.
  • Report business development opportunities within existing customer locations and potential new opportunities, identifying opportunities to add value to equipment, products or services supplied within our existing customer base.

The Person:

  • A passion for training and customer care
  • Confident and inspiring individual with clear communication skills,
  • Self-motivated with the ability to prioritise own diary and workload
  • Flexible approach to work, location and hours

Salary: £24,383 + Company Car + 25 days holiday + Life Assurance + EAP + other Company benefits.

Coffee Trainer
UCC Coffee UK Limited

www.ucc-europe.co.uk
Geneva, Switzerland
Gota Ueshima
$500 million to $1 billion (USD)
1 to 50 Employees
Company - Private
1818
Related Jobs

All Related Listed jobs

Teacher of Mathematics
Madeley School Newcastle under Lyme, England 28000 - 43685 GBP ANNUAL Today

This exemplary behaviour across the school allows teachers to support students in making outstanding progress as well as mastering their own pedagogy.

Account Manager
First Mile City of Westminster, England 32000 - 37000 GBP ANNUAL Today

As a Sales Account Manager at First Mile, you will be responsible for driving revenue growth by building strong relationships with 15-30 key B2B clients,

TOOL HIRE ASSISTANT
Saint-Gobain Hammersmith, England Today

Process customer orders and keep customers updated. Jewson Ayr is recruiting now for Tool Hire Assistant working 22.5 hours per week, a driving licence is

Trainee Seamstress Embroidery Assistant
Allertons Logistics LTD Bicester, England 21200 GBP ANNUAL Today

Due to our rural location, candidates must be able to drive and have access to their own transport. This position will be trained on our sewing machines as well

HR Employee Relations Team Manager
Medway Council Remote 45920 - 50437 GBP ANNUAL Today

All Medway Council staff can access an additional days paid leave to undertake a volunteering activity which supports climate change. Hours: 37 hours per week.