Club DCFC Events Coordinator Derby, England
Job description
ClubDCFC Events Coordinator
Derby County Football Club, established in 1884, is one of the founder members of the English Football League and has a rich and varied history, including two First Division titles in 1972 and 1975 and an FA Cup success in 1946. The club are currently playing in League One, the third tier of English Football, and is now under the management of recently appointed Head Coach Paul Warne. The club also boasts a successful and respected Category One Academy, a status which has been held since 2014. Derby County is embarking on an exciting new era following the recent change in ownership to Clowes Developments (UK) Limited. Our track record of producing talent is outstanding, and we intend to protect that proud legacy, investing in key roles within the club to build on the foundations in place for success.
Derby County Football Club has an opportunity within our Hospitality, Conferencing & Events Team for a ClubDCFC Events Coordinator.
As an Events Coordinator, the successful candidate will join a busy office-based event planning team and will assist in the smooth running and delivery of events at Pride Park Stadium. The main responsibilities will be the administration and coordination of day-to-day conferences, conducting interdepartmental meetings, confirming provisionally held bookings, agreeing on agendas and clients and tracking the tracking of account balances and cover of reception as required.
In addition to this, and on occasion, the successful candidate will engage with customers to create/convert enquires and ensure the client’s expectations design needed by creating bespoke and tailored packages to best suit the client’s requirements.
Key Responsibilities:
· Effectively coordinate day-to-day conference and events bookings within appropriate timescales
· Manage the handover process of events to the Operations team within appropriate timescales
· Take responsibility for weekly function sheet meetings
· Chase provisionally held business within agreed timescales
· Assist accounts with chasing deposit and balance payments whilst ensuring the highest standards of customer service
· Process event agencies’ commission invoices
· Generate Purchase Orders using relevant systems
· Produce accurate and detailed proposals to customers to suit their needs
· Ensure the client’s experience exceeds expectations
Personal characteristics and experience:
· Experience working in a sales environment is essential
· Confident, resilient and self-motivated
· Exceptional communications skills, both verbal and written
· Outstanding time management and organisation skills
· Ability to work in a fast-paced and demanding environment
· Ability to prioritise and manage own workload
· Work using own initiative and as part of a team
· Creating and forward-thinking approach
· Experience working in an events environment
· Experience in event booking system
· Account Management experience
Desirable Qualifications
· English and Maths to GCSE Level 4 or equivalent
· Event Management Qualification
This role is full-time, 35 hours per week and will also include working matchdays and special events as required.
Derby County employee benefits include:
· 25 days annual leave plus bank holidays
· Two complimentary staff season tickets
· Two complimentary staff away memberships
· 20% discount at DCFC Megastore
· Company Pension with Aviva
· Discounts with select Club partners and sponsors
· Healthshield Cash Health Planto support employee health and well-being and Perksfor great deals and discounts
· Participating in our employee forum, ‘The Herd’
· Training and development opportunities
· Access to programmes and volunteering opportunities with Derby County Community Trust
Derby County Football Club is committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expects all staff and volunteers to share this commitment.
As part of the Club's commitment to providing a safe environment for children and young people, applicants should be aware that this post is subject to an Enhanced Disclosure and Barring Service (DBS) Criminal Record Check.
Derby County Football Club is an Inclusive Club for all and is committed to Equality and Diversity.
To apply for this role, please complete an application form, which can be found HERE.
Alternatively, please copy and paste - http://thera.ms/apply- to your chosen browser.
More information can be found at https://www.dcfc.co.uk/page/jobsandcareers
The closing date for receipt of applications isSunday 06 August 2023. However, we reserve the right to close the vacancy early.
Strictly no agencies, please.
Derby County Football Club’s Job Applicant Privacy Policy can be found at dcfc.co.uk.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Application deadline: 06/08/2023
