Clinical Support Worker Norwich
Job description
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health. Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services. We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience. We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us! We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require JOB DESCRIPTION/PERSON SPECIFICATION Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed. YOUR APPLICATION It is important that you complete a formal application form as CV’s alone will not be accepted. TWITTER - The Trust now has it's own Twitter account for recruitment. Follow us on @NSFTjobs PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your junk mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your junk inbox. Job overview Sandringham Ward are seeking a Band 3 Clinical Support Worker to join our friendly supportive team. Sandringham Ward is an assessment ward for older people with a functional mental illness. We are looking for someone who is passionate about delivering high quality care to our patients, supporting them on their recovery journey. Main duties of the job Health Care Assistant Band 3 - Inpatient Providing person centred care for older people with a functional mental illness and physical health problems. Assisting patients with personal care and dietery requirements Monitoring and recording of physical health Therapeutic observations Input with patients recovery plan Liaison and support to relatives and other services Recording on Patients clinical notes Escorting patients to appointments Assisting nursing staff with admission and discharge procedures. Working for our organisation We are committed to making sure everyone feels safe and valued. All our colleagues can expect respect, whatever their age, gender, ethnicity, race, disability, religion or belief, sexual orientation, marital or civil partnership, or social and economic status. We believe that staff, who feel valued by their employers and are truly engaged, and able to provide better outcomes for our service users. We value to importance of professional progression and actively strive to create growth opportunities within our team. You will be encouraged to engage in supervision and annual appraisal to map your professional development plan. There will be opportunities to gain further understanding and expertise in psychological therapies and approaches, trauma informed care, reducing restrictive practices to name but a few. We want to know how you want to develop too, there will be opportunities across clinical and non-clinical pathways, the end goal is truly in your hands. Quality improvement methodology will be embedded in the wards day to day running as we will continuously strive to improve the lives of those, we care for but for each other as colleagues. The ward will have dedicated access to a ward manager and Matron alongside a friendly and welcoming senior management team who will ensure you are supported. Detailed job description and main responsibilities Some of the benefits you can expect: NHS pension a comprehensive in house & external training programmes career progression starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) staff physio service NHS discounts and many more. Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying. Please visit our Facebook and Twitter page @NSFTjobs Person specification Qualifications Essential criteria Care Certificate – must be achieved within first 12 weeks of employment NVQ L2/3 H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC or to commence the framework within the first 4 months of employment. Desirable criteria VRQ L3 in mental health Experience Essential criteria Previous experience within the care secto Desirable criteria Mental health experience Skills Essential criteria Good observation and reporting skills. Good level of self awareness and interest in self-development Respectful of service users individual needs and requirements within their own environment. Knowledge Essential criteria Awareness of professional boundaries in relation to client care. Understanding of issues surrounding confidentiality Other Essential criteria Understanding of issues surrounding confidentiality Well-motivated with an interest in mental health issues. Able to travel independently. EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. Additionally, people with disabilities that fall under the Two Ticks - Guaranteed Interview Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB) FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it. Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so. The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale. This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again. Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
