Clinical Service Lead London, England
Job description
The Croydon and Behavioural & Developmental Psychiatry Directorate are offering an exciting opportunity for a proactive and proficient Clinical Service Lead to work within the four SLaM Community Forensic Team (Lambeth, Southwark, Croydon and Lewisham). South London and Maudsley has a rich history, well established community teams and an international reputation. We are committed to providing high quality and specialist care to our service users.
We are particularly interested in hearing from positive, dynamic and enthusiastic applicants who enjoy participating in a range of quality improvement initiatives and project management. This is an exciting time as we will be transforming our forensic community services in line with the NHS Five year Forward plan and the NHS Long Term plan.
The successful candidates will have exceptional communication, be motivational, influencing and quality improvement skills, be able to influence and encourage teams to work across organisational boundaries whilst holding patient care at the heart of their work. The candidate will need to be passionate about the delivery of high-quality patient care and have experience in leadership. The post holder needs to be able to work autonomously as well as part of multi professional teams.
Responsible for the operational management and professional leadership and mental health services within the Forensic Community Mental health teams (Lambeth, Southwark, Lewisham and Croydon). With delegated responsibility to ensure that performance and budgetary objectives are met.
The Clinical Service lead provides clinical and operational leadership in the BDP and Croydon Operational Directorate which works with some of the most complex individuals in terms of their needs. The role also includes participating and leading the local delivery of Trust objectives. The post holder will provide clinical and operational leadership to teams within their service line to maximise effectiveness and efficiency of service provision. The aim is to ensure integrated clinical, operational; quality financial outcomes are achieved within the service line.
To be responsible for exploring current practice, identifying areas for development, and planning the appropriate change using current evidence to evaluate outcomes
To be responsible for the quality of the patient care and lead on facilitating changes which improve the patient experience
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer
Some of our benefits are highlighted here:
- Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
- Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
- Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
- Car lease, our staff benefits from competitive deals to lease cars
- Accommodation, our staff benefits from keyworker housing available which is available on selected sites
- NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Qualifications
Essential Requirements
- Recognised Professional Qualification Registered Mental Nurse or RMN, Social Work (DipSW/CQSW) Psychology or other allied professions
- Degree or equivalent experience
Desirable Requirements
- MSc
- Management Course
Essential Requirements
- Significant experience at a senior management level, including managing change and introducing new ways of working for all professions
- Experience of multi-professional collaboration at a senior level
- Partnership working with other statutory and voluntary agencies
- Experience of setting, monitoring and evaluating standards of care
- Leadership skills especially the ability to lead and manage change thorough influence without direct management
- Experience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice
- Experience of working within the NHS or related public sector organisation
- Ability to support, manage and advise the teams through difficult and challenging situations
- Ability to manage conflict effectively
- Experience of racial awareness/diversity training
- Experience of research, publication and presentation
- Experience of working in a practice development or teaching capacity
- Experience of project management
Essential Requirements
- Knowledge of the current policy context and the implications for forensic mental health
- Knowledge of current professional developments in community forensic mental health
Essential
- Able to communicate complex and sensitive issues to a range of audiences
- Understanding of Public sector management and NHS Mental Health Services, Social and Primary Care Services
- Able to negotiate and influence in order to achieve objectives without direct line management.
- Able to identify and establish credibility and good working relationships with representatives of external agencies and partners and manage those relationships with sensitivity and diplomacy.
- Able to motivate and enthuse staff at all levels, and to inspire confidence and respect
- Able to demonstrate a genuine commitment to ensuring that services meet the needs of patients, family and carers, and are delivered with sensitivity.
- Able to demonstrate a strong commitment to equal opportunities and equal access with a practical approach to ensure that policies are applicable to practice.
- Able to work on several projects simultaneously using project management skills
- Evidence of consultancy skills
- Able to identify key issues from complex documents and plan for operationalising same
- Highly motivated and able to work independently
- Flexible about hours of work
- Genuine commitment to equal opportunity, fair access and patient empowerment
