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Job description

JOB TITLE: Pharmacy Assistant (40 hours)

REPORTS TO: Pharmacist Manager

RESPONSIBLE FOR: No direct line management responsibility

DEPARTMENT: Pharmacy Teams

PRINCIPLE PURPOSE: To help our patients and customers stay healthy and feel better by giving excellent service & advice. To be a member of the pharmacy team working with colleagues in the spirit of the Day Lewis core values. To support the sale of over the counter medicines and the provision of information. To be involved in all aspects of the prescription journey from receipt to collection. To understand and promote the NHS & private services that are available from the pharmacy.

KEY ATTRIBUTES:

Patient and Pharmaceutical Care

· Seeks ways to improve professional practice to benefit patient care

· Uses appropriate questioning to obtain relevant information from a patient, referring where appropriate

· Takes appropriate action to resolve or refer any identified problems

· Ensures the provision of medicinal products is conducted in line with legislation and best practice

· Provides appropriate medicines information and patient education

Professional Practice

· Appropriately prioritises work, using their time efficiently

· Understands the importance of clinical and information governance as part of their everyday role

· Works effectively as part of the team

· Recognises and works within their own bounds of competence

· Is open and honest in their actions and those of others

Personal Practice

· Uses appropriate communication skills to build relationships with patients, colleagues and other colleagues

· Can access information from appropriate sources, ensuring up to date knowledge is maintained

· Uses logical methodology to investigate a medicines or practice issue to improve patient care

· Provides information in an accurate, relevant and timely manner

Service Delivery

· Implements legal and professional requirements for a safe system of work, including the use of relevant and up to date procedures for practice

· Ensure appropriate and accurate reimbursement for services provided

· Sources pharmaceuticals in a timely manner, resolving supply problems promptly

· Ensures stock is managed so that patients receive medicines in a timely manner

Education and Evaluation

· Promotes a learning culture within the organisation, supporting the development of others

· Demonstrates a commitment to self-development throughout own career by identifying personal strengths and areas for development

· Seeks and takes on board feedback from others to set personal development objectives

Qualifications for this Role

· NVQ level 2 in Pharmacy Service Skills

This job description is not a definitive or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post holder.

Job Types: Full-time, Permanent

Schedule:

• Overtime

Supplemental pay types:

• Bonus scheme

Work Location: In person

Expected start date: 15/05/2023