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Description

Location: Work from home
Schedule: Monday - Friday (10:30 am to 7pm CST) (11:30a-8p EST) (8:30a-5p PST)

Internet Requirement: Hard-wired internet connection - Minimum download speed of 20 megabytes per second (mbps) / upload speed of 5 megabytes per second (mbps)

The Clinical Care Coordinator I is responsible for telephone and electronic outreach to specific members who may benefit from a more coordinated approach to managing back pain.

Primary duties may include, but are not limited to:

• Serves as a resource to lower-level medical call nurses and physical therapists. Establishes and maintains supportive relationships with members.
• Performs professional assessment of member’s back pain with accurate and concise documentation.
• Collects and integrates information in the digital platform.
• Utilizes established software, written materials, on-line resources and nursing or physical therapy (PT) background to provide members with appropriate medical information.
• Collaborates frequently with multi-specialty team, including external vendors, to assess care management and make recommendations and referrals.
• Communicates care decisions to patients when needed.
• Responds to member’s care-related questions via phone or email. May develop training materials and implement care protocols.

Requirements:

• AS degree in nursing or DPT and a minimum of 2 years of acute clinical experience; or any combination of education and experience, which would provide an equivalent background.
• Current unrestricted RN or PT license in applicable state(s) required.

Preferences:

• BS in nursing or DPT preferred
• Previous care management experience preferred

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.