client services representative

client services representative Vancouver

VFS Global
Full Time Vancouver 60092 - 53000 CAD ANNUAL Today
Job description

VFS Global, the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, is currently hiring Submission Officer in our Visa Application Center in Vancouver. The office will specialize in supporting the end to end operations of the Visa Application whilst ensuring quality and ensuring compliance to these specialized processes.
Written & verbal communication skills in Arabic and French is preferred. This is a contractual position.

Submission Officer
ROLE AND RESPONSIBILITIES
  • Document scrutiny and collection of applications for visa processing
  • Handle customer/applicant queries personally or via email, telephone.
  • Handle cash and bank related transactions if assigned and ensure 100% accuracy
  • Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
  • Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
  • Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
  • Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
  • Encourage applicants to provide feedback on services provided and their overall experience at the application center.
  • Ensure that the entire process is completed within the mandated Turn Around Time
  • Assist Deputy Manager/Operations Manager in execution of WB Project
    EXPERIENCE/QUALIFICATIONS REQUIRED:
  • Fluent in English is a requirement for this position.
  • Bilingual and fluent in Arabic and French is a preferred for this position.
  • Excellent written & verbal communication skills in both Arabic and English
  • Minimum education: Bachelor’s degree or global equivalent
  • Good knowledge of Microsoft Office packages
  • A good attention to detail and high level of accuracy under tight timelines
  • A proactive ‘can-do’ attitude
  • Flexible / ready and willing to additional hours, if needed
  • Attractive Pay and Medical benefits

About VFS Global

CEO: Zubin Jal Karkaria
Revenue: Unknown / Non-Applicable
Size: 5001 to 10000 Employees
Type: Company - Private
Website: www.vfsglobal.com
Year Founded: 2001

client services representative
VFS Global

www.vfsglobal.com
Dubai, United Arab Emirates
Zubin Jal Karkaria
Unknown / Non-Applicable
5001 to 10000 Employees
Company - Private
HR Consulting
2001
Related Jobs

All Related Listed jobs

hardware engineer
NVIDIA Santa Clara, CA 431250 - 220000 USD ANNUAL Today

hardware engineer Santa Clara, CA

NVIDIA...

Painter and Decorators
W R Patterson Painters and Decorators Today

Responsibilities:- Prepare surfaces for painting by removing old paint, filling holes, and repairing any damage- Mix, match, and apply paint to surfaces according to specifications- Use brushes,...

Delivery Driver
Westcountry Fruit Sales Ltd Cornwall 11 GBP HOURLY Today

You will need to have a clean driving license. Your basic pay is enhanced by additional rates for antisocial hours and overtime.

Bartender
Vera Grill & Bar Croydon, England 12 - 15 GBP HOURLY Today

To have knowledge of basic main stream cocktails and happy to provide feedback if you know more drinks. To work in a professional atmosphere at the same time to

Part Time - Food Servery Assistants - Birmingham
St Andrew's Healthcare Birmingham, England 20535 GBP ANNUAL Today

Ensure all patients meals are accurate and served in a timely manner. Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health