client services representative Remote
Liaison Group
Full Time
Remote
10.56 - 12.04 GBP Today
Job description
Current vacancy: Accounts Payable Client Administrator
Location: Remote Based
Hours: 37.5 hours
Job type: Permanent
Closing date: 13th July 2023
About Liaison Group
We are a well-established and trusted health economy partner, saving millions for reinvestment in health and social care through our Workforce, Financial and Care businesses.
We are dedicated to improving the health economy through expert advisors, established technology and best practice process improvement. Our work has also been recognised with numerous HR and Finance industry awards.
All our employees work from the comfort of their own home. We now have over 330 employees based across the length and breadth of the UK, enjoying the flexibility of working remotely.
We are proud to say that we are currently the:
12th Best Large Company To Work For in the UK- 8th Best West Midlands Company To Work For in the UK
- 3rd Best Consultancy To Work For in the UK
We are a 3-star rated company by Best Companies, recognising Liaison Group as an ‘World-class Company to Work For’.
About Liaison Workforce
Helping NHS organisations on their journey to become workforce exemplars.
Liaison Workforce delivers programmes to drive measurable improvement in all areas of workforce management.
Liaison Workforce delivers programmes to drive measurable improvement in all areas of workforce management.
We provide actionable insights through expert support, guidance and detailed management reporting & benchmarking
Job Summary
To carry out the administrative and finance processes of the TempRE Disbursements Service to clients. To assist in the development of the service and deliver process improvement as required. To work with clients’ suppliers to ensure the administrative impact is kept to a minimum.
To work closely with colleagues within the Service Centre to ensure timeliness and consistency of service provision.
Principal Tasks & Activities
- Timely and accurate inputting, auditing and reconciliation of invoice data related to the TempRE system
- Create request for fund documents, accurately and within SLA
- Create and upload payment files
- Check statements/request copies of invoices where required
- Handle invoice queries on behalf of the client
- Understand and propose improved processes that specifically relate to the Liaison disbursement service
- Monitor bank accounts to identify once funds have been received from clients, and proactively chase where required
- Process invoices to arrange for Disbursement’s payments to be issued accurately and in line with SLAs
- Issue remittance advice in a timely manner as required
- Ensure all relevant systems are updated with accurate information
- Answer the telephone and make outbound calls
- General administrative tasks
- Support fellow team members when required
- Ad hoc duties as specified by Workforce Management Team
- Maintain confidentiality always
- Help clients with disbursement queries
Experience and qualifications required
Essential:
- Experience working in Finance / Accounts Payable, or have suitable alternative experience
- Experience in data reconciliation
- Computer literacy, specifically Microsoft suite to include Outlook & Excel
Desirable:
- Experience working in a busy service environment.
- Experience of NHS accounts payable administration
Skills & Competencies
- Organisational skills, time management and prioritisation.
- Ability to produce consistently accurate and high-quality work
- Have excellent communication and interpersonal skills, be tenacious, results-driven and client focused
- Team player
- Works on own initiative
- Results orientated
- Driving for accuracy and quality
- Detail handling
- Excellent telephone skills and spoken communication
- Good numerical skills/data analysis/reporting
Minimum five GCSEs/O Level equivalent (grade C or above) including Maths and English- Must demonstrate core Liaison Group Values: Care, Honesty, Inspire and Guide.
Benefits of working at Liaison Group
We believe that our working lives should be happy and healthy, with the opportunities available that you need for continuous development.
We offer our staff a wide variety of company benefits, as well as the chance to get involved in a range of company organised events – from physical challenges to bi-annual staff away days, and social events.
Our benefits aim to promote a healthy work/life balance, supporting not only your career, but also your home and family life.
We offer:
- Training opportunities – ‘Steer Your Career’ programme
- Excellent compensation package, including growing holiday entitlement, contributory pension and private healthcare, amongst other benefits
- Wellbeing programmes to provide ongoing support and assistance, including Liaison Latte, Coffee Roulette, Liaison Life Skills, Mental Health First Aiders and Employee Assistance Programme.
- The opportunity to work in a supportive team, working diligently to support and optimise the NHS
Our Values - Our values are to work with Care and Honesty, to Inspire and Guide our colleagues and clients:
Care - We are proud to help the health economy save money. We care about people.
Honesty - We operate with the integrity and are honest with ourselves, our colleagues and our clients.
Inspire - We are at the forefront of health economy innovation.
Guide - We provide guidance to ensure that clients can make the most of every savings opportunity.
How to apply
If this sounds like the right fit and you want to work for an award-winning, market-leading company, please apply using the link to our current vacancies page and follow the steps: https://myliaison.jobs.people-first.com/jobs
We are proud to support our colleagues and will offer an interview to any candidates with a disability, should they match the skills and experience required for the role.
Liaison Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We pride ourselves on being a place where we can all be ourselves and succeed on merit.
Liaison Group are committed to the Good Recruitment Campaign and are official signatories for the Good Recruitment Charter.
Thank you for your interest in joining Liaison Workforce.
Supporting documents
Please download to view supporting documents below.
PDF
Accounts Payable Client Administrator - June 2023.pdf
Liaison Group
www.liaisongroup.com
Worcester, United Kingdom
Andrew Armitage
$25 to $50 million (USD)
201 to 500 Employees
Company - Private
Business Consulting
1988
