client services representative Guam
ING
Full Time
Guam
10.56 - 12.04 USD Today
Job description
- Perform check and verification for transactions processed by other staff and ensure all transactions for the day are processed before cut-off time
- Liaising and Handles with Front Office, Agent, Client and all other relevant parties to ensure the smooth processing of transactions
- Supervises the day-to-day operations to ensure smooth and efficient functioning of the department and assist the Team Head to streamline procedures, problem solving and controlling workflow
- Monitor and Control service provider to meet client request
- Review Efficiency on processing within team
- Coaching of Junior and impart skill and knowledge necessary for the job
- Train staff and service providers for the job
- Ensure that the Bank’s and relevant regulatory procedures and controls are adhered to
- Perform ad-hoc duties assigned from time to time
- Understand roles, authorities, responsibilities and obligations of compliance and conduct their business accordingly
- Raise issues with management and compliance in relation to compliance controls.
- Report on the adequacy of controls and changes in the control environment.
- Prepare & Verify external reports before submission
ING
http://www.ing.com/en.htm
Amsterdam, Netherlands
Steven van Rijswijk
$5 to $25 million (USD)
10000+ Employees
Company - Public
Investment & Asset Management
1900
