Client Liaison Officer Dartford, England
Job description
Regular / Permanent
WHO WE ARE
The Suez Smart & Environmental Solutions global business unit (SES) aims to accelerate the development and roll-out of our smart environmental solutions on a global scale. To meet the demands of a growing and highly competitive market, the SES BU is organized around two complementary approaches:
1- via Solutions, to ensure rapid development and service-to-market. There are 5 solution lines: digital and decentralized solutions, environmental quality & smart agriculture, asset performance management, air & climate, and consulting & smart city.
2- via geographies, in relation to the other Group entities (i.e. the 6 Regions and the Global WTS BU), to ensure optimal service and customer-centric offers.
WHAT YOU WILL BE DOING
Contract type: Permanent
Working Pattern: Full time 37.5 hours a week
Location based: Crayford
Hours per week: Monday - Friday
Salary: Competitive
Interviews will take place via MS Teams
Latis Scientific is a market leading provider of laboratory services, are UKAS Accredited and are committed to providing the highest quality laboratory services to our customers. We are experts in analytical chemistry and many aspects of water, air and environmental microbiology. We are looking for the next generation of scientists to join our team and grow with us.
The efficient management and resolution of customer queries and the provision of a high quality service that is fundamental to the business philosophy of the Company. The client liaison officer (CLO) will be responsible for managing all of the day to day administration of their designated client group. The CLO will build relationships with their customers and understand the dynamics of their businesses and structure of each respective client.
Skill and Experience:
- Previous experience of working in a laboratory environment. Experience in a water analysis laboratory is highly desirable
- Experience of working with databases
- Excellent customer service skills
- Good working knowledge of Excel, Word and PowerPoint
- Good organisation skills
WHO WE ARE LOOKING FOR
Personal Attributes:
- Excellent communication skills
- Excellent interpersonal skills
- Proactive
- Confident and professional approach
- Assertive
- Self motivated
- Flexible
- Reliable
- Resourceful
- Professional
