Client Implementation Manager Edinburgh, Scotland
Job description
If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.
Global Payment Solutions is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and efficiently with dedicated country and regional and global support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.
A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.
We are currently seeking an experienced individual to join this team in the role of Client Implementation Manager.
Your responsibilities will include:
- Project managing the implementation of payment management solutions
- Driving project timelines in order to achieve optimal time to revenue
- Being up to date with product and technical developments in order to implement the most appropriate customer solution
- Working closely with Relationship Management (RM) Teams to confirm credit and customer due diligence is completed
- Building close working relationships with European and global colleagues in order to facilitate a smooth and timely customer implementation
- Past working experience in a relevant role, i.e. Client Implementation Manager
- Relevant product knowledge including GLCM products and services
- Experience working in relevant environment/s, i.e. Global Liquidity and Cash Management, Global Banking and Markets
- Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered
- Experience of making timely and rational decisions, based on relevant information and experience
- Experience of creating and deploying comprehensive business/operating plans which consistently deliver desired results
- Proven experience of successful project management, utilising relevant tools and techniques to ensure consistent delivery
- Experience of building effective customer relationships which create customer advocacy
The base location for this role is Edinburgh with Hybrid working.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
We believe that being open to a range of perspectives and cultures is vital for our business. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you.
HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you
