Client Floor Receptionist London, England
Job description
About the Role
At Sodexo, we create a vibrant, warm welcoming atmosphere where we place our customers at the heart of everything we do.
As a Client Floor Receptionist, you’ll enjoy the thrill of meeting and greeting new people and provide excellent customer service to all of our customers!
There will be great opportunities to grow and progress your career with Sodexo and we will support you throughout your journey with us!
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
A few things about you
Our Receptionist are at the heart of everything we do, so it’s important that fantastic customer service is always at the forefront! If you are a friendly, and approachable individual with great communication skills, this could be the perfect role for you!
It doesn’t matter if you’ve never worked as a receptionist before, what does matter to us is taking pride in what you do. A willingness to learn and develop new skills is a bonus too!
Main Responsibilities- Welcoming staff and visitors to the building
- Delivering a hosting/concierge experience for visitors
- Coordinating meeting room and hospitality bookings
- Switchboard operations/systems
- Facilities Helpdesk
- Ensuring customer requirements and expectation are met
- Act as point of contact for internal/external telephone and face to face queries in an efficient and concise manner
- Where appropriate, reporting of accidents and incidents
- Maintain a tidy and professional reception area and office space
- Look after the client floor
- Assist with building inductions for new starters if/when required
- Assist with setting up of meeting room for on-site meetings
- Previous experience in Corporate Service Reception preferred
- Excellent communication skills with a keen eye for attention to detail
- Positive approach to learning in role and identifying own training needs as appropriate
- Self motivated and able to work on own initiative within a team environment
- Dealing with complaints whilst maintaining a professional outlook and positive attitude
- Exceptional organisational skills
- Able to work flexibly in accordance with business needs
- Committed to ‘getting’ the job done without compromising service levels and professionalism
- Team player with a ‘hands on’ approach for obtaining excellence in service delivery
- Ability to converse at all levels and adapt to environment effortlessly
- Proficient in use of IT platforms, Outlook, word, Excel
- Fluent in English both verbal and written
Why choose Sodexo?
You don’t just join Sodexo, you belong.
What do we mean when we say belong?
It’s simple. You create a company where everyone is respected and feels that their ideas count. You take care of the quality of life of your people. You make your workplace inclusive, encouraging people to bring their whole self to work every day. That’s our philosophy in a nutshell.
A career at Sodexo won’t tie you down, it actively encourages your progress. The diverse range of roles we offer is truly infinite. Whatever your skills, experience or passion, you’ll be encouraged and supported to have a fulfilling career.
We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.
Click here to read more about what we do to promote an inclusive culture.
Our benefits:
As part of our commitment to improving the quality of life, health and wellbeing for our employees we provide discounts and benefits that you can tailor to suit your needs. In addition to the essentials like 20 days holidays (plus bank holidays) and pension contribution, we can help you take advantage of being part of Sodexo with benefits such as;
- Sodexo Discounts - discounts from over 1,200 top retailers with you earning WOW Points (cashback) as you shop
- Talk – a free wellbeing support helpline for you and your family
- Up to three paid days each year to volunteer
- Your Lucky Number Employee Lottery (this also supports the Sodexo Stop Hunger Foundation)
- Cycle to work
- Life assurance
Package Description
40Hrs/w
Monday to Friday
Uniform supplied
Full training provided - including Fire Marshal and First Aid
Frequent transport links within a short walk
Cycle to work scheme
Many employee benefits, local discounts rewards and recognition.
