Client Care Assistant - Chelmsford Chelmsford, England
Job description
The Role
Joining our professional, personable team in the practice, you’ll deliver exceptional care by going above and beyond your duties providing an exceptional customer service, putting patients and clients first, always. Everyone here is focused on our patients and clients, and you will be too as you answer calls and queries, make appointments and take payments, and ensure the practice is safe and well-stocked. Reception and Administration experience is essential, you’ll also receive support and training. You must share our values being trustworthy, caring and progressive, you’ll also take the initiative in customer service and have caring, thoughtful communication skills. Of course, share our love of animals and be able to deal with patients and clients in sometimes distressing circumstances. Good written and spoken English, a positive approach to solving problems and the ability to work under pressure as needed are also essential. 40 hours a week
Skills and Experience
Natural confident communicator Empathetic – able to deal with upset clients Excellent telephone skills Computer literate Cash handling skills Good spoken / written English Engaging manner with clients and staff Attention to detail Flexible Efficient Extroverted and outgoing Presentable Able to work under pressure
Branch
Chelmsford
Job Reference: FR04420
