
clerk Hollywood, FL
Job description
Performs clerical duties related to the storage, retrieval, and distribution of records.
- Retrieves records as requested by authorized persons. Ensures that properly executed release of information forms are obtained when necessary.
- Files new and returned records according to established systems and policies. Identifies and documents missing records.
- Routinely audits storage areas and files to find and correct erroneously stored records. Suggests process improvements to reduce or eliminate misfiled records.
- Locates and prepares records for archival or destruction according to policies and procedures. Initiates retrieval and return of archived records and follows up on any delays or problems with retrieval.
Competencies and skills:
Essential:
- STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
- CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
- ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
- RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
- FILE MANAGEMENT: Develops and implements filing systems for correspondence, reference materials and other records.
- ADMINISTRATIVE SUPPORT: Provides secretarial and administrative support for leaders or departments.
- ACCURACY & QUALITY: Completes work assignments within established quality and/or quantity standards.
- ORGANIZATION SKILLS (1): Organizes work to achieve maximum efficiency.
- PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"
- PATIENT SAFETY - ANCILLARY/SUPPORT: Contributes to a safe patient care environment.
Essential:
- High School Diploma or Equivalent
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Required Work Experience: No experience required.
Essential:
- Bending and Stooping ; ; ; 60.00%
- Climbing ; ; ; 40.00%
- Keyboard Entry ; ; ; 40.00%
- Kneeling ; ; ; 60.00%
- Lifting or Carrying 0 - 25 lbs Non-Patient ; ; ; 60.00%
- Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient ; ; ; 60.00%
- Pushing or Pulling 0 - 25 lbs Non-Patient ; ; ; 60.00%
- Pushing or Pulling 26 - 75 lbs Non-Patient ; ; ; 60.00%
- Reaching ; ; ; 60.00%
- Repetitive Movement Foot/Leg ; ; ; 60.00%
- Repetitive Movement Hand/Arm ; ; ; 60.00%
- Sitting ; ; ; 40.00%
- Squatting ; ; ; 60.00%
- Standing ; ; ; 60.00%
- Walking ; ; ; 60.00%
- Audible Speech ; ; ; 60.00%
- Hearing Acuity ; ; ; 60.00%
- Depth Perception ; ; ; 60.00%
- Distinguish Color ; ; ; 60.00%
- Seeing - Far ; ; ; 60.00%
- Seeing - Near ; ; ; 60.00%
- Dust ; ; ; 40.00%
- Computer Monitor ; ; ; 40.00%
- Moving Mechanical Parts ; ; ; 40.00%
- Needles/Sharp Objects ; ; ; 20.00%
- Potential Electric Shock ; ; ; 20.00%
Since the opening of the one-story, 100-bed Memorial Hospital in 1953, the South Florida community has benefited from caring and compassionate healthcare at Memorial Regional Hospital. Today, with 553 beds and as the flagship facility of Memorial Healthcare System, Memorial Regional Hospital is one of Florida’s largest and most sophisticated hospitals, offering leading-edge care and technologies. Services include:
- Medical and Surgical Services
- Emergency Room and Level I Trauma Center
- Memorial Cancer Institute
- Memorial Cardiac and Vascular Institute
- Memorial Neuroscience Institute
- The Family Birthplace
- Women’s Services
- Wasie Neonatal Intensive Care Unit
