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Job description

An exciting opportunity has arisen for a part time Clerical Officer/ Receptionist based within our Physiotherapy Team.

We are looking for an enthusiastic, motivated and reliable individual to join our busy team. The successful candidate will ideally have experience working in an admin environment and will have a flexible approach to work.

• Interview Date 21/04/2023
• 26 Hours 15 Minutes/Week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

The post holders duties will include:

• Dealing with telephone enquires promptly.
• Communicate with patients regarding appointments.

You will be working within a team of administrative staff supporting the provision of an efficient administrative support service to the wider Physiotherapy team. You will have face to face contact with patients, telephone calls, uploading into Patient Record system – E-record , Archiving.

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

• To undertake a range of duties at the Therapy Services reception desk to ensure an efficient and effective administration service to patients and staff of the department.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.