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Job description

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Chief Steward to join our talented Back of House team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.

In the role of a Chief Steward, your key focus will be to:

• set standards and policies of the department and maintain them at all times eg hotel operating system, polishing of silverware and inventories of operating equipment
• ensure high levels of hygiene and sanitation are maintained at all times throughout the back of house areas
• conduct weekly property inspections with manager of the night contract cleaning company to ensure the set standards are maintained
• conduct regular back of house inspections with representation from hotel's senior management to proactively ensure high levels of cleanliness and equipment safety are maintained
• comply with local rules and regulations (City of Westminster EHO guidelines), in particular to hygiene and health and safety
• comply with health and safety matters and actively contribute and support the hotel’s sustainability and environmental practices
• ensure high productivity and flexibility within the department and promote effective co-operation within own areas and with other departments
• establish and maintain a personnel management system including induction, training and career development

Do you have? -

• previous similar experience in a 5* hotel with a large banqueting operation and outlet restaurants
• excellent leadership, organisational and motivational skills
• excellent attention to detail
• ability to multi-task, work under pressure and prioritise needs
• excellent interpersonal and communication skills
• good knowledge of HACCP and COSSH