Job description
IKEA Croydon are looking to welcome you to our leadership team as a Checkouts and cash office Team Leader.
This is a fast paced, high volume environment and experience is essential
Experience with the operation of the cash line and cash office is essential, we have 20+checkouts and you will be expected to take the responsibility for the day to day running of the checkout line and the cash office
Expected start date: To be discussed at interview, notice period etc
WHAT WE OFFER
39 hours, 5 days over 7, alternate weekends.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.
- 15% co-worker discount & I-Benefits discount portal helping you save £100’s on Highstreet retailers
- Free & Confidential Employee Assistance Program and Wellbeing Portal
- X3 Life Assurance, enhanced statutory pension contributions & interest free loans
- Holiday on Christmas Eve & Christmas Day
- Family Friendly policies & benefits
- Commitment to your development throughout your IKEA career, starting on your first day
- Enjoy a free hot or cold meal option every shift!
We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
WHAT YOU WILL BE DOING DAY TO DAY
With your fellow Team leaders you will support the Cash Office manager to give our customers a positive payment experience by ensuring the check-out area is in shape as new, our check-outs are efficiently equipped at all times throughout the day and co-workers are ready and available to help customers.
WHAT YOU WILL NEED TO HAVE
You are resilient and adaptable in an ever-changing retail situation with a proven ability to work as part of a larger team. You are able to prioritise and organise work and the work of others in order to make the most efficient use of the time available. An understanding of the operational aspects of the cash office and a familiarity of process would be beneficial, full system training will be provided.
Entry level computer literacy is required for this role, and we are looking for candidates who are willing to embrace technological changes and work to improve our processes for our customers.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.
RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, please let us know as soon as possible.
First step, please attach an updated CV with your application so we can get to know you better.
Second step, successful candidates will receive information about the next steps via email.
Third step, if successful you will be invited to an interview with one of our hiring managers.
Come see things a little differently with us and be part of creating a better everyday life for the many.
IKEA reserves the right to close a job vacancy earlier than originally advertised.
For any advice or support, email me @ [email protected] and I’ll be happy to help!