Change & Release Manager London, England
Job description
We're ASOS. We blend our flair for fashion with our love of cutting- edge technology, but more importantly were interested in how we can bring the best out of you.
We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.
Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.
About the Role
As a Change & Release Manager, you will work in a fast-paced environment, working closely with Operations Reliability Engineering and engineering teams. In fact, there aren’t many stakeholders you won’t speak to, which makes this job super dynamic and interesting!
We are looking for an experienced Change and Release Manager who is open to onboarding new technologies, enhancing the way we work, and improving processes, workflows and integrations. You will manage changes through Path to Live into Production providing frictionless deployment, whilst enabling velocity with the right level of governance.
What You’ll be Doing
From delivering pioneering features, to cost saving changes, we’re facilitating and enabling the organisation to deliver key projects and features to keep us at the front of the market.
When governing changes & releases through Path to Live, we know our customers need support navigating their way through to Production and that’s where you’d come in. There’s a lot we can do in this space and that’s why we’re looking for someone with a solid understanding of Change & Release best practices and a drive to continually develop themselves.
You’d be working in our Change & Release Management team focusing on continuous improvement in our drive to increase change velocity and reduce friction. You’ll need to delve into process problems or manage scheduling conflicts or manage stakeholder communication/expectations. Then once you’re settled in, you’ll be a superstar at delivery too!
You'll also support our culture by driving Diversity, Equity & Inclusion strategies.
Who We’d Like to Meet
- Previous experience working in a large-scale and diverse retail / e-commerce business incorporating Change and Release Management and awareness of other ITIL related disciplines
- Significant change and release management experience in an Agile SDLC environment and services hosted in Azure
- A solid understanding of continuous delivery and deployment
- Strong stakeholder management skills and an ability to influence and persuade others to work toward a common vision or goal
- Previous experience using ServiceNow or similar ITSM toolsets
- An ability to work autonomously and under pressure
- Ability to work in conjunction with other pivotal Operations and Reliability Engineering processes to ensure that a consistent, effective service is presented to the business
- Commitment to Quality Standards and Continuous Improvement initiatives
- ITIL related certifications are desirable
- Any experience working with Octopus, Azure Dev Ops, TeamCity, ServiceNow or Kubernetes
Additional Information
What's in it for you?
- Employee discount (hello ASOS discount!)
- ASOS Develops (personal development opportunities across the business)
- Employee sample sales
- Access to a huge range of LinkedIn learning materials
- 25 days paid annual leave + an extra day for your birthday
- Discretionary performance related bonus scheme
- Private medical care scheme
- Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
Our Commitments
We want our people to be whoever they want to be. That’s why we’re committed to creating a truly inclusive culture at ASOS, but how are we doing it?
We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter. We’ve also recently been placed 8th in the Inclusive Top 50 Companies Employer List too.
We have several employee networks that operate as safe spaces, to help support and celebrate our people - find out more here.
Do you need any reasonable adjustments? Our recruitment team will be happy to support you in the best way possible if you feel comfortable raising this. It’s also our policy to interview all candidates with a disability who meet the minimum requirements for roles they have applied to.
If you have any questions about the policies we have in place to support our employees (e.g. our parental leave approach), just let our Talent team know.
