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Job description

Centre Administrator
Health and Wellbeing Services
Location:
Guildford

Salary:
£26,444 to £29,605

Post Type:
Full Time

Closing Date:
23.59 hours BST on Wednesday 16 August 2023

Reference:
039323

An exciting administrator opportunity, nestled amongst the rolling hills of the Surrey countryside with market leading benefits and a role in which you can make a real impact on people’s lives! Due to the nature of the role, this is an on-campus position, office based.
With the buzz of student life and superb working facilities, the University of Surrey is a global community of ideas and people, dedicated to life-changing education and research.
As a part of this, we want to make you feel valued, so we reward our staff with a generous salary, Annual Leave PLUS Bank Holidays package, industry leading pension with salary sacrifice benefits & rewards and a student discount scheme.

The role:
The health, wellbeing and pastoral care of our 17,000 students and 2,500 staff is of the utmost importance here at Surrey, and you will have an important role to play in the function of this crucial team.
We are looking for a self-motivated and adaptable individual who will provide front-line administrative support to the Centre for Wellbeing, our students and staff, and the wider Wellbeing and Welfare department. You will have the ability to apply empathy whilst maintaining a professional approach in all you do.
You will have excellent customer service experience and thrive in an ever-changing environment. You will also take responsibility for managing professional support systems, procedures and activities that facilitate the effective running of the wider department.
Other responsibilities include:

• Be the first point of contact and act on all incoming correspondence and enquiries by ensuring the appropriate action is taken, whilst maintaining a high level of confidentiality and providing a seamless, positive experience for clients.
• Accurate administration of the service databases, ensuring that client records are kept up to date and that confidentiality is maintained at all times. Adhering to GDPR regulations at all times.

Assist in the promotion of the Centre for Wellbeing at various events throughout the year on campus. This is vital for awareness of our service amongst our students and staff.

• Answering telephone and email enquiries. Ideally you would also have an understanding of and support the Centre in the maintenance and development of the website and promotional materials.
• Provide reception and administrative support to immediate team members and all staff within the Centre for Wellbeing team. This will include but is not limited to, secretarial duties, such as organisation of meetings, minute taking, booking rooms, compilation of statistics and ordering catering as required.
• The workload will be variable and demanding, often dealing with stressful and complex queries on occasion in a face to face setting. The ideal applicant will have excellent communication and administrative experience, preferably within Higher Education, Health or related sectors. Some flexibility in terms of hours may also be required due to the demands on the service at varying times throughout the year.

For more information about the position contact Holly Jones, on [email protected] .
Please attach a copy of your CV with your application.
The University of Surrey reserves the right to close the role early dependent on volume of interest.
Further details:
Job Description

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In return we offer a generous pension, relocation assistance where appropriate , flexible working options including job share and blended home/campus working locations (dependent on work duties), access to world-class leisure facilities on campus, a range of travel schemes and supportive family friendly benefits including an excellent on-site nursery.
Click here to find out more about the benefits we offer to support you.

The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.

Job Type: Full-time

Salary: £26,444.00-£29,605.00 per year

Work Location: In person