Job description
Retail Catering Supervisor
Coventry
Competitive salary with excellent benefits – please contact the recruitment team for this information although we don’t advertise our salaries, you won’t be disappointed!
Job Description
Are you passionate about providing top-notch service and ensuring that all customers are satisfied? Do you thrive in a fast-paced, high-energy environment? If so, we have the perfect opportunity for you!
As our Retail Catering Supervisor, you will play a crucial role in supporting the Catering Logistics Manager to deliver high-quality food and beverage services to our patients.
You will have the opportunity to use your skills and expertise to ensure that our department meets all contractual obligations and business objectives. This is a dynamic position that requires someone who is organized, efficient, and proactive.
At our company, we are committed to providing our patients with the best possible experience during their stay with us. As a member of our team, you will have the opportunity to make a real difference in people's lives by providing them with delicious and nutritious meals. We offer competitive compensation packages and opportunities for growth and development within the company.
If you are excited about the prospect of joining our team, we would love to hear from you! Apply today and take the first step towards an exciting and fulfilling career in Retail Catering.
Key Responsibilities
- To provide direction, guidance and support to all staff within the department to ensure they carry out their roles efficiently and effectively and comply with relevant legislative, ISS operating standards to achieve the department’s service provision and business objectives
- To promote good communication systems with staff to promote positive employee relations
- To undertake recruitment, induction and training in accordance with the relevant ISS or Trust policy
- To manage staff consistently and in accordance with the appropriate Trust policy in relation to absence, disciplinary and grievance matters
- To ensure correct resource levels are maintained to meet service provision objectives and identify additional short-term or emergency resource requirements and seek agreement for these from line manager
- To undertake service quality and performance monitoring and to report this to line manager and to implement any corrective action line manager deems necessary
- To implement appropriate actions identified by line manager as a result of audits completed by external and internal regulatory bodies, corporate departments or the Trust
Professional and personal competencies/qualifications
- Food safety level 2 or 3 – desirable
- Previous working in hospital catering would be an advantage
- Hospitality or catering supervision
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739
Job Types: Full-time, Permanent
Work Location: In person
Reference ID: 111753
About ISS Facility Services
CEO: Jacob Aarup-Andersen
Revenue: $5 to $10 billion (USD)
Size: 10000+ Employees
Type: Company - Public
Website: www.uk.issworld.com
Year Founded: 1901