Job description
To provide a professional, friendly and efficient service to customers, understanding their needs and requirements
Provide advice/assistance to ensure the customer receives a prompt service within comfortable surroundings
Provide, prepare and deliver quality food and beverages
Ensure products, equipment and furniture are cleaned, maintained and fit for purpose reporting breakages promptly
Undertake cleaning duties within the catering facility
Operating the Till System
End of day cashing up routines
Recording daily takings
Stock Control
To demonstrate a positive, enthusiastic, committed and flexible attitude towards customers and other team members, recognising the importance and benefits of effective team working
To deliver customer service in line with best practice. Ensure compliance to relevant policies
To take responsibility for product area, ensure this and product is maintained in line with company best practice and Health & Safety legislation
To display and promote products efficiently and effectively in order to maximise sales
To prepare and cook hot food to customer and visitors
To actively follow company policies – Food Hygiene, Equal Opportunities; Fire Health & Safety
To maintain a good level of personal presentation
To attend staff meetings and training as required
To monitor stock levels and prepare orders for processing and approval through the Duty Manager, allowing for timely deliveries
To maintain accurate records as directed, to include financials and customer statistics for performance and budgetary control
Reporting equipment, maintenance issues to the Duty Manager
To maintain housekeeping standards:
On a daily basis:
Ensure the Catering area is clean and tidy at all times, with furniture, tables, window sills and shelving dusted regularly and spillages immediately wiped away
Prepare, cook and serve hot food and drink
Ensure all servery bins are emptied, liners are tied securely before depositing contents in the external waste bin and liners replaced
Sinks to be cleaned and floors moped
Start and end of day routines to be adhered to, with particular attention paid to coffee machine, griddle, oil changes, fryer, bainmarie plus standards as defined in the safety log book:
On a daily basis:
Thoroughly wipe down and polish all kitchen machines
On an ongoing basis:
Wash out and thoroughly clean all fridges, freezer, coffee machine and dishwasher
On an adhoc basis:
Liaise with the Duty Manager to review and make any changes to the menu
Job Types: Part-time, Permanent
Part-time hours: 20-37 per week
Salary: From £10.42 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- Gym membership
- Life insurance
- On-site parking
Work Location: In person