Job description

To provide a professional, friendly and efficient service to customers, understanding their needs and requirements

Provide advice/assistance to ensure the customer receives a prompt service within comfortable surroundings

Provide, prepare and deliver quality food and beverages

Ensure products, equipment and furniture are cleaned, maintained and fit for purpose reporting breakages promptly

Undertake cleaning duties within the catering facility

Operating the Till System

End of day cashing up routines

Recording daily takings

Stock Control

To demonstrate a positive, enthusiastic, committed and flexible attitude towards customers and other team members, recognising the importance and benefits of effective team working

To deliver customer service in line with best practice. Ensure compliance to relevant policies

To take responsibility for product area, ensure this and product is maintained in line with company best practice and Health & Safety legislation

To display and promote products efficiently and effectively in order to maximise sales

To prepare and cook hot food to customer and visitors

To actively follow company policies – Food Hygiene, Equal Opportunities; Fire Health & Safety

To maintain a good level of personal presentation

To attend staff meetings and training as required

To monitor stock levels and prepare orders for processing and approval through the Duty Manager, allowing for timely deliveries

To maintain accurate records as directed, to include financials and customer statistics for performance and budgetary control

Reporting equipment, maintenance issues to the Duty Manager

To maintain housekeeping standards:

On a daily basis:

Ensure the Catering area is clean and tidy at all times, with furniture, tables, window sills and shelving dusted regularly and spillages immediately wiped away

Prepare, cook and serve hot food and drink

Ensure all servery bins are emptied, liners are tied securely before depositing contents in the external waste bin and liners replaced

Sinks to be cleaned and floors moped

Start and end of day routines to be adhered to, with particular attention paid to coffee machine, griddle, oil changes, fryer, bainmarie plus standards as defined in the safety log book:

On a daily basis:

Thoroughly wipe down and polish all kitchen machines

On an ongoing basis:

Wash out and thoroughly clean all fridges, freezer, coffee machine and dishwasher

On an adhoc basis:

Liaise with the Duty Manager to review and make any changes to the menu

Job Types: Part-time, Permanent
Part-time hours: 20-37 per week

Salary: From £10.42 per hour

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• Gym membership
• Life insurance
• On-site parking

Work Location: In person