Category Manager Jewellery & Precious Stones London, England
Job description
Who we are
A piece of the moon, a complete dinosaur skeleton, the Pope's hat, the world's smallest book - at Catawiki, we come across exceptional objects such as these every day.
Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of Catawiki's hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and many more.
We've sold 10 million unique items to date and it's our mission to become the world's most popular auction destination for special objects.
We're an innovative, pioneering and fast-growing scale-up. If you think you can make a difference to our team, go ahead and apply.
About the role
The Category Manager is responsible for the design and execution of the category strategy.
The goal of the Category manager is to increase the sales and profitability of the category by driving sustainable growth that fits within the Catawiki's value proposition, while having P&L responsibility.
He or She Ensures a constant flow of quality supply through the management of high potential leads and sellers.
The Category Manager manages an international team of Experts and designs budget and headcount decisions for the category. He or She facilitates and ensures close collaboration between the category and supporting teams.
What you'll do
- Overseeing a significant category (based on size, complexity, growth opportunity and or team set up) through a high level of senior leadership
- Creating and developing a strategic long term plan for the development of the category in accordance with the Supercluster strategy as set by the Vice President
- Analysing data and insights related to demand, supply, quality, productivity and customer experience, in order to improve sustainable growth
- Setting the quarterly auction planning by proactively managing supply & demand cycles
- Accountability for the category P&L
- Quality management and curation consistency and efficiency amongst the Experts' base
- Securing the development of an international team of Experts
- Ensuring the category proposition to its buyers and sellers is in line with Catawiki's overall value proposition
- Ensuring customer centricity within the Customer Journey
- Developing strong working relationships with key sellers and buyers
- Aligning the strategy across departments and enhancing collaboration amongst the different teams
- Analysing and benchmarking key competitors, having an understanding of the drivers and trends in the market
What you'll bring to the role
- Minimum 10+ years experience in a Jewellery & Precious Stones related field
- Minimum 5-10 years experience leading a category, setting up the strategy and being able to translate it into actionable KPIs.
- Experience with Supply & Demand planning cycles
- Commercial procedures and negotiation strategies aimed at optimising inventories and maximizing the category growth
- Managing a large team of people, ensuring smooth running of weekly operations - managing teams remotely is a plus
- Working in a target-driven environment, motivating teams while ensuring quality standards are met at all times
- Knowledge of trade prices in order to comfortably assess, discuss or object (if needed) the quality of lots going into auction and periodically review internal Quality Guidelines
- Experience with CX procedures
- Gemmology Degree, from a well-recognised International Institute (eg. GIA, HRD, IGI) - also preferably registered FGA DGA
- Excellent communication and presentation skills
Where you'll be
This role can be based in The Netherlands, Germany, Italy, Belgium, Spain, France or the UK with a work from home arrangement.
Here's what we can offer you
This is your chance to become part of a fast but sustainable growing tech company! You will have an exciting role in a young, fast-growing, dynamic & international organisation. You'll be part of an enthusiastic, highly motivated team of 500+ international Catawikians; you'll have big responsibilities and can really create something. Additionally you can expect:
- Working with a top notch team acting on a champions league level in a super complex dynamic environment; you will learn a lot!
- A diverse and international team with over 50 different nationalities.
- A great office located in the heart of Amsterdam with an easy-going atmosphere.
- Our entrepreneurial environment encourages everyone to take initiative and experiment with new ideas. You'll actively contribute to the growth of the Catawiki platform.
- Tailor-made trainings to facilitate your personal and professional growth
- The fun part! Our Activity Committee plans everything from 'CataFooty' to International Food Festivals, Friday Drinks, Board Game Nights, Pub Quizzes and Boot Camps!
- And there's more! Paid holidays, holiday allowance and a fantastic pension plan paid for by Catawiki.
Our commitment to you
Catawiki's eclectic team represents an international and intergenerational mix of people from different professional and cultural backgrounds. We foster an inclusive and queer-friendly work environment, committed to making every Catawikian feel welcomed and empowered. Whatever your story, we encourage you to bring your unique perspective to the table.
Catawiki stands with Ukraine and encourages people displaced by the current conflict to apply. In addition to the several initiatives we've launched, we're open to ideas on ways we can continue to support the humanitarian effort.
Our offices and new way of working
We've embraced an activity-based way of working, meaning our team can choose how they split their work week between home and the office, in line with our remote framework and guidelines. In locations where we have physical offices, most employees enjoy two days at the office to connect and collaborate with each other.
Our experts and sales staff in local markets work 100% remotely – in most cases from home. Some key positions are hired remotely, while we also offer relocation services for colleagues needing to be closer to the office.
Interested?
Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to Catawiki's Applicant Privacy Policy.
If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
