Casual Catering Manager - RWA Birmingham, England
The NEC Group
Full Time
Birmingham, England
13.82 GBP HOURLY Today
Job description
Amadeus is a multi award winning caterer, operating at some of the UK's greatest venues including Resorts World Arena, Utilita Arena Birmingham and its home sites the NEC, ICC & The Vox.
As a Catering Manager, you will be key to day to day operations as well as looking to provide and support a wide range of hospitality and catering.
Your role will be predominantly based within the Resorts World Arena, however, at times there may be the options work at the group’s other venues and events if you should so wish.
Reporting to the Arena Team your main duties will be to deliver excellent customer service and maintain a high standard of customer management.
Teamwork, good time management, and having a flexible approach to work in an exciting and ever changing operation is essential, along with the ability to meet deadlines and deliver exceptional customer service at all times
What’s needed to succeed:
- Demonstrable evidence of being a world class Event Manager
- Strong understanding of the different aspects of catering services that are to be used at different events: Corporate, Banqueting, Weddings, Sporting, Public, Restaurant service, Bars
- A good knowledge of high volume retail operations with a focus on sales through upselling and speed of service.
- To promote and fun and safe working environment where staff feel welcome and valued.
- Experience in identifying staffing requirements & being able to act as appropriate where necessary.
- Ability to operate the events to the required Amadeus standards of compliance, service levels and presentation.
- Skills to be accountable for all company standards and legal requirements in relation to Food Safety, Health and Hygiene, Health & Safety, RIDDOR, Fire Regulations.
- Ensure each event is effectively managed, all day to day issues resolved to ensure a successfully delivered event
- Control of the temporary labour budget.
- To handle cash floats and income in accordance with company policy on cash handling, cash reconciliation, till procedures and banking. To reconcile cash to stock where required
Full training in Company Policies and Procedures will be given when required.
Hours can vary each week dependent on business levels so whether you have plenty of free time in your schedule or you can only manage the odd shift we’d love to hear from you.
What we offer:
- Competetive pay £15.81per hour
- Free Onsite parking
- Free lunch when office based
- We will provide you with a Life Assurance cover if you are actively contributing to the NEC group personal pension plan and have joined at the first opportunity or within 12 months of becoming first eligible
- Great Learning and Development
- Employee Assistance Programme
- Exclusive Discounts and many more great benefits
The NEC Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. NEC Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home within the NEC Group.
Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
Please do not delay in submitting your application for this role. With some roles that are urgent or receiving high volume of applicants, we may interview and conclude the process prior to the closing date of the advertisement.
The NEC Group
www.necgroup.co.uk
Birmingham, United Kingdom
Paul Thandi
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Sports & Recreation
1976
