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Job Title: Casual Bank Worker

Reports to: Management

Salary: £10.90 per hour

Hours of work: Zero Hour Contract

Experience of Support Worker is Essential!

Key Responsibilities:

• To adhere to quality standards required by St Basils
• To work closely with the team managers / and team to ensure that the St Basils policies and procedures are carried out to a high standard.
• To contribute towards the smooth working of the team by having a positive and supportive relationship with colleagues and others involved in the care of tenants.
• To provide care and support of the highest standard at all times
• To use own initiative where necessary when working with tenants and colleagues
• To ensure tenant’s needs are met
• To support tenants in their decision making
• To work closely with manager regarding tenants personal finance affairs are met
• To bring attention to the team manager any concerns relating to young people and their well being
• To protect each tenant from any form of abuse
• To assist young people to achieve their support plan goals by helping with life skills or other support needs.
• To organise evening and weekend activities including resident meetings.
• To assist young people to manage any crises, emergencies and difficulties that may occur out of hours.
• To maintain accurate records.
• Work as part of a team to assist in the preparation of accommodation for new residents, which may involve some cleaning duties.
• To be involved in the induction of new staff, to supervise and support volunteers, trainees and students.
• To take responsibility for safeguarding the welfare of young people
• To accept and record any payments made by young people and ensure that they are processed in line with the organization’s policies and procedures.
  
• Required to work anti-social hours including nights and weekends

QUALIFICATIONS

Maths & English GCSE Grade C or Above - Essential

NVQ 3 in Care, Advice and Guidance or other relevant subject - Desirable

ROLE EXPERIENCE

Experience of working with young people in the following settings: youth work, residential or social work, probation/criminal justice, community work, education and training, housing or support work. - Essential

KNOWLEDGE

Ability to use initiative - Essential

Knowledge of and Commitment to E.O.P./Anti-Discriminatory Practice - Essential

Flexible in approach to work - Essential

Understands the difference between friendship and support. - Essential

A basic understanding of welfare rights. - Essential

CAF Legal frameworks to work by - Essential

SKILLS

Legible Handwriting - Essential

Ability to communicate verbally & non-verbally - Essential

Ability to work in a Team - Essential

Computer literate including spreadsheet and database experience – preferably MS Office applications Able to use Microsoft Office Suite to write reports, send and receive emails, spreadsheets, databases, etc. - Essential

Able to plan and organise own work. - Essential

Able to make and maintain accurate records: both verbal and numerical. - Essential

Able to work at weekends / Evenings and Nights where necessary - Essential

Able to communicate effectively with a diverse range of people using appropriate media. - Essential

Able to assist young people with basic numerical calculations, e.g. rent payments. - Essential

Able to create and maintain effective working relationships with partners and external agencies. - Essential

Able to act on own initiative. - Essential

Able to follow written or spoken instructions, clarifying or challenging when necessary - Essential

Ability to relate to young people - Desirable

Ability to follow through decisions and monitor - Desirable

MOTIVATION

Commitment to task. - Essential

Commitment to ideas of the organisation. - Essential

Self-Reliance. - Essential

Career Ambition. - Desirable

Stress tolerance - Desirable