Casual Bank Staff - Coventry Birmingham, England
Job description
Job Title: Casual Bank Worker
Reports to: Management
Salary: £10.90 per hour
Hours of work: Zero Hour Contract
Experience of Support Worker is Essential!
Key Responsibilities:
- To adhere to quality standards required by St Basils
- To work closely with the team managers / and team to ensure that the St Basils policies and procedures are carried out to a high standard.
- To contribute towards the smooth working of the team by having a positive and supportive relationship with colleagues and others involved in the care of tenants.
- To provide care and support of the highest standard at all times
- To use own initiative where necessary when working with tenants and colleagues
- To ensure tenant’s needs are met
- To support tenants in their decision making
- To work closely with manager regarding tenants personal finance affairs are met
- To bring attention to the team manager any concerns relating to young people and their well being
- To protect each tenant from any form of abuse
- To assist young people to achieve their support plan goals by helping with life skills or other support needs.
- To organise evening and weekend activities including resident meetings.
- To assist young people to manage any crises, emergencies and difficulties that may occur out of hours.
- To maintain accurate records.
- Work as part of a team to assist in the preparation of accommodation for new residents, which may involve some cleaning duties.
- To be involved in the induction of new staff, to supervise and support volunteers, trainees and students.
- To take responsibility for safeguarding the welfare of young people
- To accept and record any payments made by young people and ensure that they are processed in line with the organization’s policies and procedures.
- Required to work anti-social hours including nights and weekends
QUALIFICATIONS
Maths & English GCSE Grade C or Above - Essential
NVQ 3 in Care, Advice and Guidance or other relevant subject - Desirable
ROLE EXPERIENCE
Experience of working with young people in the following settings: youth work, residential or social work, probation/criminal justice, community work, education and training, housing or support work. - Essential
KNOWLEDGE
Ability to use initiative - Essential
Knowledge of and Commitment to E.O.P./Anti-Discriminatory Practice - Essential
Flexible in approach to work - Essential
Understands the difference between friendship and support. - Essential
A basic understanding of welfare rights. - Essential
CAF Legal frameworks to work by - Essential
SKILLS
Legible Handwriting - Essential
Ability to communicate verbally & non-verbally - Essential
Ability to work in a Team - Essential
Computer literate including spreadsheet and database experience – preferably MS Office applications Able to use Microsoft Office Suite to write reports, send and receive emails, spreadsheets, databases, etc. - Essential
Able to plan and organise own work. - Essential
Able to make and maintain accurate records: both verbal and numerical. - Essential
Able to work at weekends / Evenings and Nights where necessary - Essential
Able to communicate effectively with a diverse range of people using appropriate media. - Essential
Able to assist young people with basic numerical calculations, e.g. rent payments. - Essential
Able to create and maintain effective working relationships with partners and external agencies. - Essential
Able to act on own initiative. - Essential
Able to follow written or spoken instructions, clarifying or challenging when necessary - Essential
Ability to relate to young people - Desirable
Ability to follow through decisions and monitor - Desirable
MOTIVATION
Commitment to task. - Essential
Commitment to ideas of the organisation. - Essential
Self-Reliance. - Essential
Career Ambition. - Desirable
Stress tolerance - Desirable
