Job description
To lead the team of cashiers responsible for processing all incoming and outgoing client and office transactions
Main duties and responsibilities
Client Cash
- Ensure that all incoming cash is continuously monitored, promptly claimed and posted to ledgers
- Ensure that all outgoing cash is properly authorised, paid within relevant deadlines and promptly posted to ledgers
- Ensure compliance with the Firm's policies, the SRA's accounts rules and AML legislation and where applicable any breaches are reported on Riliance
- Promptly investigate and resolve reconciling differences such as unposted or duplicate entries
- Ensure that client money is invested overnight and interest is correctly applied where applicable
- Ensure that all transfers are promptly processed (client-to-office, client-to-client etc.)
- Ensure that potential client to office transfers are monitored and flagged to fee earners
Office Cash
- Ensure that all bill receipts and office-to-client transfers are correctly processed each day
- Ensure that non purchase ledger and petty cash payments are properly authorised and paid
- Ensure that purchase invoices and staff expenses are coded and processed correctly and paid on time
- Ensure that counsel fee notes are paid in line with SRA guidelines
Additional Duties
- Provide day to day management and support to 2 client cashiers and 2 officer cashiers
- To act as the escalation point for resolving any issues relating to the work of the cashier team
- Provide and organise cover for team members during peak times and absence
- Continually appraise existing processes to inform system and procedural development
- Assist the auditors during the SAR and financial audits
- Train new joiners
- Ad-hoc reports and analysis as and when required
- Monitor and resolve credit disbursement balances
- Perform ad-hoc reporting and analysis when required
- Assist with billing during peak periods of the month
- Any other duties defined by management from time to time
Key requirements
- 3 years relevant experience including managing a team
Personal attributes
- Ability to work both as part of a team and unsupervised to meet the varied needs of the department
- Excellent communication and interpersonal skills
- Ability to work effectively under pressure and flexibly when required
- Excellent attention to detail essential
- Ability to pick up new systems and procedures quickly
- Organised manner with ability to prioritise own workload and that of the team
- Motivated and pro-active with a 'can-do' approach
- Understanding of privacy and confidentiality