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Summary

The Cage Cashier/Player Services Rep is responsible for the redemption of tickets/vouchers, redemption of chips, performing Check Cashing/Cash Advance transactions for guests and assuring that guest have a favorable gaming experience.

Essential Duties and Responsibilities:

• Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
• Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Assuring that guests have a favorable gaming experience.
• Keeping cash drawer balanced and impressed. Making exchanges with vault.
• Verifying and documenting personal identification information for check and cash advance transactions.
• Completing CTRs, W2Gs, and MTLs.
• Responsible for customer relations. Ensure safety and security of employees and customers.
• Fill-in as a Main Banker when necessary.
• Other duties as assigned

Education, Training and Experience:

• High School Diploma or equivalent required.
• 6 months cashiering or banking experience preferred.
• Must be able to obtain license to work at facility from regulatory body.

Prerequisites: Available to work when needed, including weekends, holidays, and nights.

Experience

Preferred

• 1 year(s): Cashiering or banking experience

Education

Preferred

• High School or better

Behaviors

Required

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well