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About Us

We are a district of three distinct colleges—North Seattle College, Seattle Central College, and South Seattle College—and five specialty training centers, which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation.

As a Seattle Colleges employee, you will gain access to a great benefits package including:

• Competitive Pay Rates
• Great Medical/Dental plans for the employee and their family
• PEBB Wellness Plan – SmartHealth
• Paid Sick Leave
• Paid Vacation
• Retirement Plans
• Tuition Waiver for additional education
• Employee Assistance Programs (EAP) in times of need
• Promotional Opportunities
• Orca Card / transportation benefits
• Union Membership

To learn more about our excellent benefits offerings please see our benefits overview here: Seattle Colleges Employment Benefits

Seattle Colleges staff and faculty enjoy a competitive benefits package, professional development opportunities, and enrichment experiences in areas of their choice including, committee, workgroup, and affinity group opportunities.

Position Summary

Opportunity is open until filled, first review of materials will begin: 07/24/2023

Salary range for this position is: $51,307.20/yr. - $69035.40/yr. (depending on experience)

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Are you passionate about customer service and managing financial processes? Have you contributed to building a strong team resulting in higher employee and customer satisfaction? If these questions resonate with you, then we invite you to consider joining our team, an equity-focused open-access college dedicated to helping all students achieve their academic and professional goals. As a Cashier Manager, you will be responsible for being a key member of the team that ensures student financial transactions are processed accurately and efficiently in order to help students succeed in their educational goals. In this role, you will manage a team of cashiers who are responsible for taking payments, recording them accurately, reconciling accounts, and interfacing with various payment systems and methods.

The Cashier department is an integral part of the Campus Business Office and the District Finance Office. These offices provide administrative and financial support to the college and strive to make it easier for all college staff to support student success.

This position is governed by a collective bargaining agreement with representation by WFSE

Application Procedures:

• Attach current resume
• Attach cover letter addressing how your background intersects with the job

Required application materials must be completed and submitted online

Notice to Applicants:
Please note that Seattle Colleges is working under hybrid remote and on-site operations, and holding interviews virtually using video conference or teleconference options. As such, if you are selected for interview, please be prepared to hold your interview virtually.

What you will be working on:

• Manage and supervise staff performing cashier functions; hires, provides training, plans, organizes, and assigns workloads; reviews work products for accuracy and compliance with Seattle College District policies and procedures.
• Provide culturally responsive leadership, applying appropriate interpersonal skills and timely decision making.
• Provide leadership in district-wide collaborations and for cashiering processes and best practices.
• Create a team environment conducive to quality professional work.

What you bring as a candidate: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience)

• An Associate's degree AND a minimum of two (2) years full-time supervisory work experience as a cashier supervisor/lead; OR at least four (4) years full-time supervisory work experience as a cashier supervisor or lead cashier; OR a Bachelor's degree AND a minimum of two (2) years of related full-time work experience in cashiering.
• Demonstrated ability to provide skillful culturally responsive service with non-English speaking and multi-ethnic and multi-cultural populations in a work environment.
• Demonstrated ability to effectively supervise staff and maintain adherence to complex organizational policies and governing regulatory requirements.
• Knowledge of positive customer service practices in ensuring service excellence as a top priority for the Cashier's Office.
• Ability to recognize highly complex problem situations and provide solutions and/or support where necessary; exhibiting patience, objectivity, and understanding; modeling professional demeanor in working with customers; and employ patient listening skills.
• Expert knowledge of cashiering processes such as reconciling cash receipts on a daily basis; balancing cash receipts to daily deposits; and maintaining adherence to all internal control procedures.
• Expert knowledge of the college's proprietary cashiering system (FMS and interfaces with SMS and SFA systems and internal controls); OR equivalent knowledge of an equally complex cashiering system and interfaces.
• Ability to implement a back-up manual receipting process in the event of system failure, when necessary.

Physical Requirements:

The position

• Typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office.
• Encounters frequent interruptions throughout the workday.
• Is regularly required to provide 1:1 support, present to small groups, and work at a computer exercising repetitive hand motion with or without reasonable accommodation.

Disability Accommodation

Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment
• Ability to read and verify data and prepare various materials
• Ability to exchange information on the phone or in person

Notice of Non-discrimination Statement

Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodations will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, the Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of “bullying” behaviors, including “cyber bullying”.

Inquiries regarding compliance and/or grievance procedures may be directed to the college’s Director of Legal Compliance:

1500 Harvard Avenue Seattle, WA 98122-3803

(206) 934-3873

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.

Background Check Statement

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. In addition to the background check, candidates will be required to complete the Sexual Misconduct Disclosure Form as required WA HB 2327.