Job description
Job Title: Gift Shop Cashier
Department: Store Operations
Job Summary:
The Gift Shop Cashier works to support the success and profitability of the store. They hold a crucial role because they create the first and last impression with customers in their store every day. The Customer Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks including food preparation, cash register duties, customer service, cleaning and all other related functions. The Customer Service Associate ensures an exceptional customer experience by providing world class customer service.
Essential Functions
· Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable experience for all customers. Respond to customer requests in a timely and efficient manner. Engage each customer genuinely and thank them for their business.
· Operate a cash register adhering to all Company policies and standards. Maintain proper cash levels and follow all cash handling and shift change processes and procedures to ensure no cash shortages occur.
· Adhere to federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other age restricted products.
- Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee and beverages are available at all times.
- Follow Jones Petroleum uniform, appearance, and dress code policies.
- Adhere to the execution of established safety and security policies and procedures
- Ensure the proper execution of all assigned store level marketing programs.
- Suggestively sell promotions, food and beverage specials and Friendly Express loyalty programs.
- Complete all store housekeeping functions (i.e., Cleaning, dusting, sweeping, mopping, emptying trash, cleaning restrooms, cleaning food service equipment, policing parking areas and lot, cleaning gas pumps, etc.)
- Replenish products and supplies to ensure in stock conditions at all times. Rotate and front-face stock to ensure freshness and quality of products and easy customer access. Remove damaged and out-of-code merchandise from the shelves. Keep store looking neat and attractive.
- Communicate with Management team regarding customer requests or complaints and any vendor related concerns. Report all theft and any suspected shoplifting.
- Check in external and internal vendors according to standards and procedures.
- Follow all company policies, procedures, and quality standards.
- Assume other duties and responsibilities as assigned to accommodate store operational needs.
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Qualifications:
- Must be at least 18 years of age to be considered for this position.
- Basic language and mathematical skills.
- Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to 50 pounds.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Willingness to work weekends and evenings as scheduled.
- Must be able to reliably report to work on time, as scheduled.
Advancement Opportunities:
- Fast Growing company with room for Advancement.
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Job Duties:
- Operate all aspects of the register, including cash and card transactions, scanners, and scales
- Maintain an accurate cash drawer, ensuring that all transactions are accounted for by the end of the shift
- Answer any customer inquiries, and use your knowledge of store layout and product content to give directions as needed
- Assist customers with bagging and carrying products as needed
- Maintain a clean work environment, keeping register clear for incoming customers
- Other duties as requested
Work Includes
- Evenings
- Weekends
- Holidays
Paid Training:
- Yes
Pay frequency:
- Every week
Management:
- Store Manager
- Front End Manager
Shifts announced:
- Weekly
Shift:
- Swing
Employees working per shift:
- 11 or more
This Job Is:
- A job for which military experienced candidates are encouraged to apply
Work Remotely
- No
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Night shift
- Overnight shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person