Job description
*This position is available at our North Buffalo store located at the Delaware Place Plaza at 2625 Delaware Avenue Buffalo, NY 14216*
THE POSITION
This position’s key responsibilities include:
- Greets customers in a prompt, friendly and courteous manner and offers them assistance.
- Operates Agency POS to ensure accurate and efficient sales data, price, and information codes on merchandise.
- Ensures proper cash handling of all transactions including proper processing of coupons and discounts.
- Cleans front doors, counters and glass frequently, dusts cases, keeps front of store clean, returns shopping carts and baskets to appropriate areas, returns unsold merchandise to proper areas.
- Assists with promotions to include customer information, postings, special sign displays, etc.
- Stocks and maintains counter, showcases and cash/wraps in a neat and clean condition at all times.
- Cleans dressing rooms and re-hangs clothes as needed.
- Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotates merchandise from sales floor as needed.
WE ARE LOOKING FOR SOMEONE WHO:
- Has excellent customer service skills. You do everything in your power to ensure the customer has a good experience.
- Communicates effectively. You excel when interacting with others.
- Is a charismatic leader. You know how to lead and inspire a team. You have experience coaching and engaging others to follow your direction.
- Loves how we roll as an organization. Not everybody will and we’re ok with that - Want to figure out if you MUST work with us? How do our Core Values make you feel?
- Own It - We are motivated and responsible for our actions and results.
- Dare to Excel - We are never done, we never settle, we never stand still. We push boundaries and think beyond the box.
- Be Bold, Be Courageous -When faced with a hurdle, we jump!
- Be Extraordinary -We exceed expectations of clients, customers, and colleagues.
- We Win Together -We collaborate & celebrate. We drive forward as one team towards our mission.
ROLE REQUIREMENTS (The stuff you must have)
- Minimum of one (1) year or retail experience highly preferred.
- Schedule flexibility.
- Is reliable and consistently comes to work on time and as scheduled.
- Must be able to stand, reach, grasp, twist, and bend on a frequent basis.
- Ability to lift, push, pull, carry or otherwise move up to ten (10) pounds with no support regularly when performing cash handling duties.
- When business needs require performance of sales floor tasks, must be able to lift, push, pull, carry or otherwise move up to twenty-five (25) pounds with no support regularly.