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Summary:

This position will provide prompt, friendly, reliable service and assistance to customers at the checkstand, creating a unique and satisfying shopping experience that will exceed their expectations.

Competencies:

• Friendly
• Good customer service skills
• Good communication/listening skills
• Attention to detail
• Ability to lift (up to 50 lbs.)
• Ability to operate cash register
• Ability to stand for extended periods of time
• Good mathematical skills

Essential Duties and Responsibilities:

• Performs duties in a safe and efficient manner, consistent with stores safety policies and procedures.
• Recognizes and follows all cashier policies and procedures.
• Reports promptly to work station at beginning of shift, and following lunch and break.
• Operates cash register to itemize and total customers purchases.
• Reviews price sheets to note price changes and sale items.
• Acknowledges, greets, and projects a positive attitude, and thanks each customer.
• Handles groceries with extreme care, quickly separates and groups like items.
• Has competency in all aspects of bagging.
• Collects cash, check, or charge payment from customer and tenders accurate change in accordance with store policy and procedures.
• Handles damaged or spoiled products and return-to-stock (go-backs) according to front-end and store procedures.
• Performs price checks as needed.
• Effectively handles customer complaints and contacts a manager when necessary.
• Assists with cleanup of spills, breakages, and other maintenance duties at the checkstand area.
• Participates in training activities to increase personal skill levels, and improve overall department processes and customer service.
• Maintains an organized and clean work area, cleans belt and register regularly.
• Performs other duties as assigned by the department head or other management personnel.
• Meets the physical requirements to perform the job functions listed above.
• Provides light supervision and training of other associates when assigned.
• Performs ID checks when ringing alcoholic beverages and cigarettes.