Find More Than 10K+
United Kingdom Jobs

Nestle UK&I

Location – York

12 month FTC

Salary - £24,000 - £27,000 depending on experience, plus potential bonus scheme and other allowances.

This is a full-time role, and we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look like for you.

Here at Nestlé we have a fantastic opportunity for a focused individual to join the Customer Solutions Team based in our Nestle House York Office, with the opportunity to work from home part of the time (after initial training). The role of the Cash Collection Specialist is to ensure that debts on managed accounts are collected in compliance with UK&I Terms and Conditions, using customer contact and business knowledge to ensure the collection of invalid claims.

To escalate all issues though appropriate channels and ensure the use of correct Global tools to execute tasks.
Problem solving and project work (management and driver) is a key part of this role.

Ensure the accuracy and timeliness of services delivered is in accordance with Service Level Agreements, adhering to Global Standard Practices.

A day in the life of a Collections Specialist

You will work with a friendly and supportive team providing accurate and timely service to our customers, working closely cross functionally with supply chain, sales, and IT, ensuring customer invoice queries are resolved, the key responsibilities will include:

What will make you successful?

As the successful candidate you will be an enthusiastic and self-motivated individual, who is proactive and has exceptional customer service skills. Good communication skills are important to enable information to be understood across the team. A strong team player is essential as well as;

• Strong numerical and analytical skills with a good attention to detail.
• Having excellent systems knowledge including advanced Excel functionality and ideally possessing SAP experience although this isn’t essential.
• Previous experience in Collections would be desirable but not essential.

What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.

The closing date for this role is 28/02/2023

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect – for our employees, our customers and our consumers. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Nestlé sponsorship.